Sales: Handling Objections Online Class

Description

In this course, you will :

• explains how to prepare for them and shares response strategies
• Learn how to respond to buyers who object to the price of your service or product, what to say to a buyer who simply insists that "they'll get back to you," and other topics.
• After completing this course, you will be better prepared to deal with this crucial aspect of the sales process.

Syllabus :

1. Selling and the Sales Process

• The buyer and seller relationship
• The presentation and the sales call
• A plan to handle objections
• Learning break

 

2. The Big Five

• Developing your own strategy
• Money: Price or budget
• Features, benefits, and trust
• Decision-making process
• Don't want to change
• No thanks or I'll get back to you
• Some of the many others

 

3. What Else Can We Do?

• Keep at it or move on?
• Our job as sales professionals

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