Influence: Communication Skills for Management & Leadership

Description

In this course, you will :

• Discover your own communication strengths to build effective relationships in your professional or personal lives..
• After completing this course you will know how to work through common everyday communication roadblocks..
• Implement crucial communication techniques that will help you drive effective decision making, teamwork, and action..
• For new managers, walk away with a better understanding of the role and valuable skills for engaging and managing people..
• The course material allows delegates to comfortably examine communications strategies and techniques for ensuring that they generate the behaviours they want from others..
• Upon completion, students will be able to confidently improve their professional communication skills when communicating at all levels..