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In this course, you will learn :
- Five levels of listening
- Practical tips for effective listening
- How to create clear messages
- How to build confidence in listener's mind
- Way to keep listener's attention
- How to be logical in communication
- Listening skills
Syllabus :
1. 10 techniques to improve your communication results
- 3 things to do to get the most from this course Preview
- clarity and correctness
- be courteous and earn respect Preview
- 5W and 1H method for completeness
- build confidence in listeners - concreteness
- keep listener's attention - make message concise
- considerate - build relationships this way
- be coherent logical and consistent
- Ask a powerful question - what do you want the other person to do
- Prepare mind of listeners and achieve results - learn through this story
2. Improve your listening skills
- World's best communicators are best listeners - 1 trick
- 5 levels of listening - start becoming an empathic listener
- Listening is key - practical tips to effective listening
