
Effective Listening
Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.

1 h 7 m

Customer Service: Handling Abusive Customers Online Class
Learn strategies and techniques for handling abusive customers. Discover how to diffuse and refocus negative customer service interactions.

36 m

Technical Support Fundamentals
Offered by Google. This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this ... Enroll for free.

25 h

How to Work Remotely
Discover the best practises for working remotely. Use cloud-based tools to stay productive, build culture, and collaborate with your team from anywhere there is internet.

1 h

Programming for Everybody (Getting Started with Python)
This course is an introductory Python programming course with no prerequisites. Variables, conditional execution, repeated execution, and the use of functions will all be covered. Because the homework is completed in a web browser, you can complete all of the programming assignments on your phone or a public computer.

28 h

Customer Service Foundations Online Class
Make your customers feel important. Learn practical methods for providing excellent customer service and increasing customer loyalty.

1 h 22 m

Introduction to Databases and SQL Querying
A step-by-step introduction to the concept of databases and SQL querying.

2 h 17 m

Introduction to Mathematical Thinking
Learn to think like a mathematician – a powerful cognitive process that has evolved over thousands of years.

39 h

Writing a Resume
Create a resume that speaks to your personal and professional strengths while also impressing hiring managers. Learn the ins and outs of resume formatting, layout, and wording.

2 h 27 m
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