Share Description
In this course, you will :
- Demonstrates how to use digital body language to bridge the empathy gap between you and your team
- Discover why it's critical to always assume the best intentions in others, as well as how to carefully craft your responses, communicate your feelings, and negotiate delicate power dynamics.
Syllabus :
1. Digital Body Language
- New signals and devices
- Brevity creates confusion
2. Understand the Metamessage
- Assume best intent when communicating
- Respond carefully to digital messages
- All channels are not created equal
3. Become an Extraordinary Communicator
- Communicate your feelings
- Negotiating power dynamics
- Take charge of your communication
