In this course you will learn :
- The basic overview of CRM, how Cloud Computing is used for CRM and you will also learn about introduction to Salesforce.com.
- Creation of business objects and its application, you will also learn about Standard Business Objects and Custom Business objects.
- About Salesforce Data Fields, Security Features in Salesforce and you will also be learning about the Organization Wide Default settings.
- About Mass Transfer, Sharing Rules and Application of Roles.