Share Description
An overview of quality and quality improvement programmes, measures, and data in healthcare organisations is included in the course content. The course includes links to external sites that will help you connect to the larger "real world" of healthcare organisation quality and quality improvement. The links can also be used as resources after you have completed the course experience. And, because everyone enjoys a good road trip or field trip, there are "virtual field trips" to often-hidden places of interest on the internet.
Syllabus :
1. Definition of Quality and Quality Improvement in Healthcare Organizations
- Definition of Healthcare Organization Quality and Quality Improvment
- Healthcare Organization Quality Improvment Frameworks/Models
- Healthcare Organization Quality Domains
- Organizations Which Encourage Quality in Healthcare Organizations
- Types of Quality Measures in Healthcare Organizations
2. Quality and Quality Improvement Measures in Healthcare Organizations
- Medical Quality Measures in Healthcare Organizations
- Dental Quality Measures in Healthcare Organizations
- Pharmacy Quality Measures in Healthcare Organizations
- Health Insurance Plan Quality Measures
- Public Health Quality Measures of Healthcare Organizations
3. Data Collection and Analysis Methodologies for Quality and Quality Improvement Measures in Healthcare Organizations
- Types of Quality Data in Healthcare Organizations
- Quality Data Methodology in Healthcare Organizations
- Quality Tools in Healthcare Organizations: Cause-and-Effect Diagram and Check Sheet
- Quality Tools in Healthcare Organizations: Control Charts and Histogram
- Quality Tools in Healthcare Organizations: Pareto Chart, Scatter Diagram, and Stratification
4. Design a Healthcare Organization Quality Improvement Program
- Synthesize Course Content
- Generate An Effective Electronic Spreadsheet
- Judge the Quality of a Spreadsheet
