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In this course, you will learn :
- Learn techniques for determining the root cause of a problem, generating options, and selecting the best solution in this course.
- Several methods for determining what's causing a problem, including looking at the entire system when a problem is a symptom of a larger problem.
- How to use mind maps and decision trees to generate potential solutions.
- How to boost your creativity to help you come up with more insightful options.
- How to use logic and intuition to select the best solution for your problem.
Syllabus :
1. Identify the real problem
- What's causing the problem
- Asking the five whys
- The Kepner-Tregoe process
- Pareto analysis
- Look at the whole system
2. Generate Possible Solutions
- Fast and slow thinking
- Brainstorming
- Mind maps
- Decision trees
- Boost your creativity
3. Selecting the Best Solution
- Intuition and logic
- How to view the options
- Rating charts
- Don't settle for second best
- Risk analysis
- Team decisions
- Sensitivity
- The sunk cost paradox
- Framing – subconscious and deliberate
- Four simple rules for decision making
- Consider implementation
