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Certification Course

Empathy and Emotional Intelligence at Work

Learn research-based skills to strengthen empathy and trust, improve collaboration, and create more innovative, productive, and satisfying experiences at work.

In this course, you will learn:

Find out how empathy, trust, and collaboration have psychological and biological underpinnings.
Learn how emotional and social intelligence abilities contribute to organisational satisfaction and productivity.
Develop research-based tactics for increasing empathy and productively resolving disagreements.
Learn how to use social intelligence to lead.