Crisis Resource Management

Description

In this course, you will learn :

• The evolution of crisis resource management in the aviation industry.
• Factors influencing the performance of complex tasks (Individual, Team, Environment).
• The fundamentals of crisis resource management in the health care setting.
• During the simulation of health-care crises, principles of crisis resource management are identified.
• The debates and evidence surrounding crisis resource management.

Syllabus :

• Introduction to Crisis Resource Management
  • History of Crisis Resource Management
  • Medical Errors in Crisis Resource Management
• Preparation
  • Assess Yourself
  • Monitor Your Surroundings
  • Know Your Team
• Anticipation
  • Balance Attention: Fixation Error
  • Balance Attention: Cognitive Load
  • Balance Attention: Cognitive Aids
  • Anticipate and Plan
• Communication
  • Communication During Crisis
  • The 3Cs and Communicating Effectively
  • Call for Help Early
  • Share the Mental Model
• Decision
  • Regain Situational Awareness
  • Organize to Team
  • Challenge Authority
  • Create Psychological Safety
• Reflection
  • Curiosity
  • Team Reflection