Share Description
In this course, you will learn:
- This course helps you communicate better in a variety of professional situations, including meetings, email messages, pitches, and presentations.
- Learn four building blocks of communication—people, message, context, and listening—and show how they apply in different circumstances.
Syllabus:
- Introduction
- Foundations of communication
1. The Four Communication Building Blocks
- The four building blocks: People
- The four building blocks: Message
- The four building blocks: Context
- The four building blocks: Listening
2. Communication for Common Situations
- When you socialize in professional settings
- Toolkit: Social settings
- When you run meetings
- Toolkit: Meetings
- When you send emails
- Toolkit: Email
- When you are explaining
- Toolkit: Explanations
- Toolkit: Advise
3. Communication for Challenging Situations
- When you pitch ideas
- Toolkit: Pitch new ideas
- When you're asking for something
- Toolkit: Making an ask
- When you're caught off guard
- Toolkit: When you're caught off guard
- When you're criticized
- Toolki: Criticism at work
- When you are presenting up
- Toolkit: Presenting up
