In this course, you will :
- By the end of this workshop, delegates will:.
- Understand what anger is, the various types, and what causes it.
- Understand more about the types of people whose anger explodes outwardly.
- As well as the people that bottle up anger and let it fester inside.
- Learn how to control outbursts.
- Look at better ways to communicate.
- Deal with other people who are angry.
- Use your own anger to obtain positive outcomes.
- Move forward by being assertive and in control, and negotiating to get what you need.