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Subjects Customer Success Management

Provider Customer Success Management

Customer Success Management

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Team Building and Customer Delight

Delivering exceptional customer in all institutions

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★★ ★★ ★★ ★★ ★★ 4.4
346 reviews
duration

1 h 25 m

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Customer Support Course: Delivering Exceptional Customer Support

Learn how to excel as a customer service agent with this HubSpot Academy course! Learn how to give exceptional and empathic service, resolve support situations, meet service level agreements, and track productivity. Gain understanding of industry-leading best practices!

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duration

1 h 4 m

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Erlernen der CRM-Grundlagen für Lightning Experience

Discover Salesforce and learn how to access, modify, and manage fundamental CRM capabilities.

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duration

5 h 25 m

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CX Certification Courses

Forrester certification courses for CX improve CX competency to drive business success. Course completion gives teams the confidence to carry out their CX vision, with optional professional accreditation for their particular expertise.

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