Troubleshooting Common PC Issues for Users

Description

In this course, you will :

• Explains how to determine whether the source is hardware or software.
• instructions for resolving the most common problems, such as startup errors, shutdown issues, incorrect system settings, malware, and more
• Learn how to use maintenance techniques to help protect and improve the performance of storage drives, as well as how to troubleshoot issues with devices such as printers and monitors.

Syllabus :

1. PC Trouble

• Get to the root of all PC trouble
• Determine source: hardware or software
• Get help on the internet
• Try a quick fix

2. Startup and Shutdown Issues

• Access the Windows recovery menu
• Create a system repair disk
• Deal with startup errors
• Access the UEFI and updating the BIOS
• Run the memory diagnostic
• Find a missing operating system
• Work through shutdown issues

3. Problems and Solutions: Windows

• Start up in safe mode
• Use system restore
• Explore the MSCONFIG utility
• Access the Task Manager
• Work with the Registry Editor
• Review events
• Fix Windows

4. Problems and Solutions: Mass Storage

• Check storage
• Free storage
• Work in the disk management console

5. Problems and Solutions: Printer

• Find printer hardware solutions
• Check printer status
• Update the printer driver

6. Problems and Solutions: Monitors and Graphics

• Troubleshoot the monitor
• Adjust the graphics adapter

7. Problems and Solutions: Peripherals

• Work with USB connections
• Troubleshoot audio

8. Problems and Solutions: Networking

• Check network software
• Check network hardware
• Address the no internet issue

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