Share Description
In this course, you will learn:
- Identify the three levels that define any challenging talk.
- Productively navigate emotions and issues of identity that surface.
- Engage more productively in the challenging but important conversations that arise in our daily lives.
Syllabus:
- INTRODUCTION TO THE COURSE
- HOW TO AVOID BLAME
- HOW TO NAME EMOTIONS WITHOUT GETTING EMOTIONAL
- HOW TO GRAPPLE WITH THE IDENTITIES OF PARTICIPANTS
- THE LEARNING CONVERSATION
- PREPARING FOR YOUR OWN DIFFICULT CONVERSATION
