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Certification Course

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Learn the fundamentals of administering ServiceNow. Learn how to configure key applications, explore uses and workflows for commonly accessed applications, and more.

In this course you will learn :

The ServiceNow platform can help IT teams boost customer satisfaction, decrease manual errors, and generally work smarter by leveraging the power of machine learning.
How to configure and manage key applications, including the Service Catalog and the Configuration Management Database (CMDB).
How to best approach automation, access control rules, scripting, working with a knowledge base, and more.