ServiceNow Certified Administration For Beginners

Description

In this course, you will :

• Perform core configuration tasks.
• Work with User Interface (UI) policies, data policies, UI actions, business rules.
• Manage data with tables, the configuration management database (CMDB), import sets and update sets.
• Create workflow activities.
• Work with two key process applications: Knowledge Base and ServiceNow Service Catalog.
• Add users, groups and roles.
• Control system access and data security.
• Knowledge base and service catalog.