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In this course, you will learn:-
- Learn about the stages of library service co-design (Xlibris Approach).
- Learn about the Lego® Serious Play® methodology and how it is used to define and design services.
- Learn about the Business Model YOU Canvas® and how to use it to investigate service details.
- Learn what crowdsourcing is and how it may be used to gather feedback on a proposed service.
- Learn about the Xlibris Matrix and how it may be used to identify user and librarian training needs.
Syllabus:-
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Introduction
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Preparations
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Team Building
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Team Building for Library Service Co-design (Xlibris Approach)
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Lego® Serious Play® Methodology
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How to Use Lego® Serious Play® Methodology for Service Definition and Design
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Business Model YOU Canvas®
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How to Use Crowdsourcing for Obtaining Input About a Proposed Service
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Crowdsourcing
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How to Use Crowdsourcing for Obtaining Input About a Proposed Service
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Xlibris Matrix and Fine-Tuning
