In this course, you will :
- Create Salesforce reports, charts, and dashboards to communicate relevant information about sales performance to stakeholders and executives.
- Manage accounts, opportunities, products, quotes, and contracts with Salesforce Sales Cloud Lightning.
- Explain how CRM works in the context of modern business sales, marketing, and customer service.
- Create use cases that demonstrate how Salesforce can benefit sales teams.
- Sales and CRM Overview
- Lead Management in Salesforce
- Opportunity Management in Salesforce
- Reports, Dashboards, and Customer Success in Salesforce