Share Description
What you will learn
- How to identify and define the competitive advantages of your business
- How to refine your strategy to maximize your competitive advantage and drive profits
- How to leverage the four connected strategies to create continuous relationships with customers
- How to move beyond traditional modes of customer interaction to create a fundamentally new business model
- How to create a portfolio of connected strategies to respond to different customer segments
- How to achieve sustainable competitive advantage in today’s business environment
