What you will learn
- Gain a foundational understanding of human-centered design concepts and strategies, including rapid prototyping and iterative problem-solving.
- Use visual models such as personas and user experience journeys to help generate and prototype tangible, innovative ideas, and improve collaboration with others.
- Apply human-centered design tools and frameworks to solve a variety of distributed work challenges and other ‘wicked’ problems.
- Identify, reflect and apply lessons learned from others to transform your own work-at-home situation, and also help others transform their work and/or business from a distance.