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Certification Course

Design Thinking : Customer Journey Mapping

Design Thinking : Customer Journey Mapping

Sure shot way to delight customers, improve customer experience & become profitable

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Course Overview
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Description

In this course, you will :

Be able to redesign customer experience (CX) for your products/services.
Using Design Thinking tool for Customer Experience Management.
Be able to create a customer journey map.
Be able to redesign customer experience (CX) for your products/services.

Course Features

30 days return
Certificate on completion
1h
Udemy
English
Intermediate
Self Paced
Design ,Design Thinking

Enrollment options

Course Material
Certificate on completion
30 days Refund (refund policy)
Lifetime Access
Instructor direct message
Instructor Q&A