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In this course, you will learn :
- ISO 9000:2015 defines the most important and necessary terms.
- What are the Principles of Quality Management?
- ISO 9001 leadership role
- Understand the ISO 9001:2015 standard requirements in plain and simple language.
Syllabus :
- What is Quality, Quality Control and Quality Assurance ?
- What is a Quality Management System ?
- Quality Manual and Quality Policy
- What is Quality Process
- What is a Quality Plan
- What is a Quality Procedure
- What is a Work Instruction
- Who Controls Quality in an Organisation
- What are the purchasers and suppliers responsibilities
- Quality management and computer technology
- The history of Quality Standards
- Who Produces Quality Standards
