Description
In this course, you will learn
- How to determine the most appropriate format for different messages
- How to use top-down thinking to structure your communications
- How to manage conflict in a professional and appropriate manner
- How to write clear, concise professional communications, including emails and calendar invitations
- How to design clear and persuasive PowerPoint presentations
- How to achieve team synergy by using the forming, storming, norming, and performing methodology
- How to scope, plan, execute, and reflect on projects
- How to use project-planning tools to track and execute your projects