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In this course, you will learn :
- Recognise the importance of excellent communication in the sector in improving the experiences of sport and fitness participants.
- Examine your own communication abilities.
- display an understanding of being able to create and keep professional relationships.
- Interpret work interactions and relationships using observational skills and new knowledge.
Syllabus :
- What are the purposes of communication?
- Impact and getting your message across
- How can effective communication enhance relationships?
- What helps in connecting with others?
- How can you become more influential?
- When does harsh feedback become bullying?
- Power and its impact on the communication process
- Topical aspects of communication
