The Email Writing, Etiquette, and Productivity Master Class

Description

In this course, you will learn :

• How to Create a Catchy Subject Line
• The dos and don'ts of business email etiquette.
• How to manage your inbox and stay on top of things.
• When should you use email and when should you not?

Syllabus :

1. Managing your Inbox

• Using Labels or Folders
• Filters
• Phishing Attempts
• Unsubscribe
• How to not ever miss an important email
• Managing your time
• Alternatives to email - part 1

 

2. Writing the Email

• Crafting a good subject line
• Sometimes only a subject is necessary
• The body of the email - Conclusion, Reason, Facts
• Bolding, bullet points, and underlining
• Responding to questions
• Cold emailing

 

3. Etiquette

• Business writing etiquette
• Signature Line and Headshot
• The send delay feature
• CC and BCC
• Emailing groups versus individuals
• Reply and Reply All
• Vacation and Out of Office

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