Share Description
In this course, you will :
- What are soft skills?
- Why soft skills matter in sales
- Connecting with your customer
- Developing your emotional intelligence for sales
- Collaborating effectively with your team
- Being confident in your sales decisions
- Building your empathy muscle in sales
- Integrating soft sales skills with hard sales skills
- Leveraging storytelling in sales
Syllabus :
1. Why Soft Sales Skills Matter
- What it takes to become an amazing salesperson
- Hard sales skills vs. soft sales skills
- Soft sales skills get results
- Why soft skills matter to your customer
2. The Essential Soft Sales Skills
- How to connect with your customer
- How to become a great listener in sales
- How to develop your emotional intelligence for sales
- How to collaborate and communicate in sales
3. Mastering Soft Sales Skills
- Tips for learning soft sales skills
- Sales is more than order taking
- The finer points of communication in sales
4. Advanced Soft Sales Skills
- Building your empathy muscle in sales
- Integrating soft sales skills with hard sales skills
- Storytelling in sales
