Description

In this course you will learn :

• how to apply Six Sigma to drive improvements in the performance of your processes, products, and services
• the fundamentals of Six Sigma—a customer-focused, data-driven approach to improvement.
• the basic concepts, including critical-to-quality (CTQ) requirements, variation, defects per million opportunities (DPMO), the roles and belts of Six Sigma professionals, and the criteria for identifying Six Sigma projects successfully.
• he rest of the course walks through the five phases of Six Sigma DMAIC—Define, Measure, Analyze, Improve, and Control—and the steps, data, and key deliverables involved in each phase.