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In this course, you will learn :
- How to apply Six Sigma to drive improvements in the performance of your processes, products, and services
- The fundamentals of Six Sigma—a customer-focused, data-driven approach to improvement.
- The basic concepts, including critical-to-quality (CTQ) requirements, variation, defects per million opportunities (DPMO), the roles and belts of Six Sigma professionals, and the criteria for identifying Six Sigma projects successfully.
- The rest of the course walks through the five phases of Six Sigma DMAIC—Define, Measure, Analyze, Improve, and Control—and the steps, data, and key deliverables involved in each phase.
Syllabus:
- Introduction
- Improve performance with Six Sigma
1. Introduction to Six Sigma
- What is Six Sigma?
- An overview of DMAIC
- Key roles of executives and champions
- Levels of expertise
2. Key Concepts in Six Sigma
- Critical to quality metrics
- Variation and the normal curve
- Defects per million opportunities
- Sigma levels
3. Selection of Six Sigma Projects
- Identify potential projects
- Select the Six Sigma team
4. Define Phase
- Steps in the Define phase
- Statements
- Complete the project charter
- How to use SIPOC diagrams
5. Measure Phase
- Steps in the Measure phase
- How to map the current process
- Plan for data collection
- Types of data and graphs
- Process capability and sigma level
6. Analyze Phase
- Steps in the Analyze phase
- How to use the cause-effect diagram
- Introduction to hypothesis testing
- Data collection in the Analyze phase
- How to analyze graphs and charts
- How to analyze process maps
7. Improve Phase
- Steps in the Improve phase
- Generate, evaluate, and select solutions
- Reduce the risk of failure through FMEA
- Mistake proofing
- Pilot test and implement
8. Control Phase
- Steps in the Control phase
- How to use SPC charts
- The control plan
