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In this course, you will learn :
- Differentiate the building blocks of Salesforce
- Understand the Data model
- Understand the Security model
- Define Business process automation options
- Master Sales Cloud and Service Cloud modules
- Explain Reports and Dashboard
- Describe Salesforce1, SalesforceA, Chatter and Social features
- Explain various integration options like SOAP, REST APIs
Syllabus :
- Introduction to Cloud Computing and Salesforce Platform
- Building Blocks of Salesforce Platform
- Salesforce Data model, Objects, Relationships and Fields
- Salesforce Security Model and its Features
- Salesforce Security Model Object, Record and Field Level features
- Business Logic, Formulas & Validations
- Business Process Automation in Salesforce
- Customer Management using Salesforce Sales Cloud
- Customer Service Solution using Salesforce Service Cloud
- Data Handling and Processing in Salesforce
- Reports and Dashboards in Salesforce
- Salesforce 1, Lightning App Builder, Salesforce A, Outlook
- Activity Management, AppExchange, Content and Folder Management
- Chatter, Global Action and Publisher Layout
- Salesforce Mobile
- Deployment Process in Salesforce
- Salesforce Project Application Lifecycle
- Lightning in Salesforce
- Buttons and Link management in Salesforce
- Salesforce App Exchange
