Quality Improvement in Healthcare - Online Course

Description

By the end of the course, you‘ll be able to...

• Identify what quality and process improvement entails, especially in a health and social care setting

• Explain how quality improvement can lead to better outcomes for staff and organisations, including customers and/or patients

• Gain confidence to start and lead a quality improvement project within your organisation

• Identify how to access additional support, and get others to join with you in making improvements

• Discuss how quality improvement can help you deal with complexity in organisational systems and identify how to improve key areas without worsening others

• Explore how systems modelling and analytics techniques support quality improvement initiatives