In this course, you will :
- By the end of this course, delegates will know:.
- How Communication works as a two way process.
- The various factors that make up face to face communication.
- What factors affect telephone communication.
- All there is to know about the factors making up written communication.
- How you need to know and have both listening and questioning skills.
- How to communicate effectively.
- How to overcome communication problems.
- How to get better outcomes from all of your communication.