In this course you will learn:
- What is business communication and what does in entail?
- What are the 7 C-s of Business Communication?
- What are the guidelines for Oral Business Communication?
- What are the guidelines for Written Business Communication?
- What is non-verbal communication and what cues should be followed? How to pick up on non-verbal cues?
- How to communicate with co-workers?
- How to write business e-mails?
- How to conduct effective business meetings? When is a meeting vital?
- How to create presentations and effective business reports?
- How, when, and why should you negotiate? Effective negotiation strategies?