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In this course, you will learn :
- how to empower a team to achieve the desired state
- Discover what a high-performance team is, what the typical stages of a dynamic team's life are, and how they affect performance.
- Learn how to successfully start and build a new team, including how to set goals, select members, and create the initial setup.
- Investigate how to achieve high performance with an already formed team by conducting an assessment, building and maintaining team health, and dealing with difficult situations as they arise.
- You'll be able to identify some common external challenges and respond in a planned and controlled manner.
Syllabus :
1. Understanding the Characteristics of High-performance Teams
- Groups and Teams
- High-performance Teams
- Characteristics of High-performance Teams
- Team Life Cycle Stages
2. Creating a High-performance Team from Scratch
- Team Goals
- Long-term and Short-term Goals
- Goal Measures
- Choosing the Right People
- Formal Roles
- Informal Roles
- Setting the Grounds for Positive Psychology
- Psychological Safety
- Team Communication Norms
- Choosing the Right Process Framework
- A Few Tips for a New Team Launch
3. Working with Ongoing Teams to Achieve High Performance
- Team Assessment
- Getting Dysfunctional Teams Back on Track
- Leadership Approaches
- Individual and Team Coaching
- Individual Engagement
- Countinuous Learning and Knowledge Sharing
- Giving and Receiving Feedback
- Handling Heated Situations
- Team Retrospectives
4. Building Team Performance in Different Contexts
- Responding to Change
- Overcoming Physical Distance
- Aligning Delivery Teams and Business
- Seeing the Big Picture
