Persuasion and Presence for Program and Project Managers

Description

In this course, you will learn:

• Explain the rhetorical triad and how it can be used to persuade others.
• Create an enticing and trustworthy presence (ethos).
• To increase understanding, create an emotional impact in your spoken and written communication.
• Create a sense of psychological safety among your project team and stakeholders.

Syllabus:

1. The Logic, Emotion, and Presence Triad

• Aristotle’s Rhetorical Triad
• Logos - The Logic of Your Communication
• Pathos - The Emotions of Your Communication
• Ethos - Your Communication Presence
• Perfect Pitch Tool
   

2. Building an Effective Presence

• What is Stage Presence?
• Establishing Trust through Your Words
• Building Trust at a Distance
• Nonverbal Trust Building
• How To Up Your Presence Game
   

3. Using Emotions in Good Communication

• How Emotions Work in Communicating
• Crafting an Emotionally Compelling Message
• Communicating Bad News
• Blending Logos and Pathos
   

4. Psychological Safety and Persuasion

• Project Oxygen
• Defining Psychological Safety
• Building Psychological Safety on the Program or Project Team
• Psychological Safety with Logos and Pathos
• Troubleshooting Psychological Safety Issues

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