Share Description
In this course, you will learn:-
- Models and techniques for conducting interviews
- Communication abilities
- Identifying goals.
- Interviewing for appraisal.
- Disciplinary interviewing is a type of interviewing that takes place within a specific discipline.
- Interviews for fact-finding
- Interviewing for selection.
- Description of the individual.
- The setting for the interview.
- Interview with a counsellor
Syllabus:-
-
Introduction
-
selection interviewing objectives, why should we bother?
-
It's all in the Asking, 12 key Questioning Techniques
-
Now Listen! You asked for it.
-
Some additional tools
-
Section 1 Conclusion
-
Communication and Understanding
-
Body Language
-
What's too close, how long should we hold eye contact and the interview prep
-
Section Conclusion
-
Define what you Want from your new colleague.
-
Selection Interviewing on the Day and how to prepare
-
Getting the best from the candidate and the 6 point question structure you need
-
The Selection Decision Matrix
-
Section Conclusion
-
Start Appraising
-
SOS, is a call for help, but learn how it can also be an answer to it.
-
Setting a good Objective
-
Plus 5, how to set the structure for Appraising for success
-
Some Do's and Don'ts on Appraiising staff
-
Section Conclusion
-
The SNAP method of Disciplinary Intervention
-
SNAP in Detail
-
Bringing SNAP to Life
-
The Purpose and Method of the Counselling Interview
-
The WRAF Model in More detail
-
Investigation, why, how and the best techniques to use.
