Share Description
In this course, you will learn:
- How to lead high-performing technical teams. Prepare your teams for success by creating OKRs and KPIs, team charters, hiring processes, and strong collaborations.
- How to provide and receive feedback, as well as how to navigate change management, to help your teams improve. Real-world examples, interactive activities, and expert discussions can help you improve your leadership skills!
Syllabus:
1. Team Success
- Team Success: OKRs & KPIs
- Team Charter
- Using the Team Charter
2. Hiring
- Hiring & Recruiting
- Job Description
- Interview Panel & Process
- Candidate Experience
- Networking & Dream Hire List
- Sourcing
- Building Partnerships
3. Partnerships & Teams
- Building Strong Partnerships
- Building a High-Performing Team
- Measuring Team Performance
- Bad Measurements of Performance
- Ask a Manager: Measuring Performance
4. Feedback
- Growth Plans
- Growth Reflection Exercise
- Dealing with Conflict
- Dealing with Conflict: Audience Discussion
- Giving Feedback
- Critical Feedback
- Avoiding Feedback Mistakes
- Feedback Support and Follow-up
- Receiving Feedback
- Giving Feedback Scenario
5. Change Management
- How to Approach Change Management
- Ask a Manager: Handling Change Management
