Description
In this course, you will :
- Recognize the importance of coaching as a management style.
- Connect coaching to employee inclusion and engagement.
- Use effective questioning strategies.
- For coaching conversations, use the GROW model.
- Develop inclusive coaching abilities.
- Coaching should be tailored to each employee's level of engagement.
Syllabus :
1. Why Coach?
- Benefits to Individuals
- Benefits to Organizations
- Activity: What's Your Coaching Goal?
2. Coaching Skills
- Coaching Roles
- Coaching Questions
- The GROW Model
- Active Listening
- Coaching Pitfalls
3. Inclusive Coaching
- Increase Your Learning
- Take Action
- What to Avoid
- Activity: Assess Your Coaching Skills
4. Coaching for Engagement
- Tailor Your Coaching
- Coaching the Under Engaged
- Coaching the Engaged
- Coaching the Over Engaged
- Coaching Remotely
- Activity: Create a Coaching Plan