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In this course, you will learn:
- Recognizing various human characteristics and connecting them to the work environment in order to effectively manage feedback sessions utilizing emotional and social intelligence.
- Successfully managing feedback sessions and properly resolving difficult issues has a good impact on employees and the workplace.
- Mastering practical session management techniques with different tools to transform annual evaluations into motivating sessions that promote change and learning.
- Distinguishing between motivation, praise, and constructive criticism as a technique of improving performance, not just focusing on flaws but also encouraging exceptional employees to establish future goals.
Syllabus:
- Providing Safe Feedback
- How to Create Popularity Through Behavioral Patterns
- Feedback Session, its Steps, and Tools
- Feedback is the Breakfast of Champions
