Maximizing Customer Relationships

Description

In this course, you will :

• Explain the importance of customer relationships.
• Explain How to Build Loyalty Relationships.
• Describe the causes of low customer engagement.
• Explain the Customer Relationship Principles.

Syllabus :

• Maximising-Customer-Relationship-Introduction
• Explain the Need of Relationship with Customers
• Explain How to Build Relationships for Loyalty
• Explain the Reasons for Low Customer Engagement
• Explain Principles of Customer Relationships
• Describe Importance of Knowing Your Consumers
• Explain Importance of Value in Relationships
• Explain Challenges of Relationship Building
• Explain the Strategies for Building Relationships
• Explain the Determinants of Customer Relationships
• List Pitfalls to Avoid for Customer Relationships