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In this course, you will learn :
- Identify potential office improvements.
- Use Lean Manufacturing in the Office.
- Conduct potential savings analyses in Excel.
- In Excel, calculate the costs and benefits.
- Locate and eliminate bottlenecks.
- Determine the best location for the office.
- Increase the amount of work done by the office.
Syllabus :
1. What does the office produce
- What does the office produce – Introduction
- Throughput in Office
- Inventory in Office
2. Basic Lean Methods
- Basic Lean Methods – Introduction
- Different types of waste
- Waste in Office
- What generates waste in the office
- 5 Whys
- OEE
- OEE and OLE
- What happens with Jorge time – Introduction
- What happens with Jorge time – Data for the case
- What happens with Jorge time – Analysis of data
- What happens with Jorge time – OLE & Improvements
- Waste generated by the layout of the Office
- Rearranging the Office – Case Introduction
- Rearranging the Office – Data Available
- Rearranging the Office – Coffee Points
- Rearranging the Office – Microwave Ovens
- Rearranging the Office – Stairs
- Improve the usage of assets by putting them into a pool
- Pool of resources – Case Introduction
- Pool of resources – Data Available
- Pool of resources – Solution
- Where to relocate your office
- Where to relocate your office – Case Introduction
- Where to relocate your office – Data Available
- Where to relocate your office – Solution
- Standardization
3. Remove Bottlenecks
- Remove Bottlenecks – Introduction
- Removing bottlenecks – Essentials
- Bottlenecks in the Office – the Usual Suspects
- Doctor visit optimization – Case Introduction
- Doctor visit optimization – Data Available
- Doctor visit optimization – Solution
