Connected Strategy

Description

In this course, you will learn:

• Determine and describe associated strategies, as well as their potential and value proposition.
• Understand the customer journey by analysing customer experiences.
• Create effective customization tactics by leveraging positive feedback loops with customers.
• To boost your linked approach, identify connected relationships within your company.
• Create a connection architecture and deploy customer relationship tactics that are connected.

Syllabus:

1. Disruption in Sleep Medicine
2. Three Horizons of Innovation
3. Introduction to the Connected Strategy Framework
4. The Magic of Connectivity: Disney
5. Connected Strategy Framework: 2 Case Studies
6. Connected Relationships and Connected Delivery Model
7. The Fundamental Promise of Connected Strategies
8. Value and Value Proposition
9. The Efficiency Frontier
10. Five Different Customer Experiences
11. Connected Customer Experience Example
12. The Customer Journey
13. Repeat to Push Out the Frontier
14. Repeat and Competitive Advantage
15. Four Levels of Customization
16. The Connected Producer
17. The Connected Retailer, The Connected Market Maker, and the Crowd Orchestrator
18. Peer to Peer Network Creators
19. The Connected Strategy Matrix
20. The Connected Toothbrush
21. The Revenue Model: 5 Principles
22. Deconstructing Your Connected Strategy
23. Classification Trees and Selection Tables
24. Bottom-Up Innovation
25. Why Talk About Disruption
26. The Case of Imaging
27. The Innovators Dilemma
28. Connectivity and Disruption
29. ConnectedStrategy Conclusion