8 Best Hospitality Management Courses in 2024
What is Hospitality Management?
Hospitality management is the management and administration of hotels, restaurants, and other hospitality-related establishments and events. As a result, it requires a comprehensive understanding of business principles, such as marketing, finance, human resources, and operations. As part of hospitality management, a business plan, budget, and staffing plan must also be developed, as well as customer service initiatives and loyalty programs for guests.
Why Hospitality Management is important?
Hospitality management is a growing industry with numerous career opportunities, making it an important field to pursue. Among others, hospitality managers oversee hotel operations, resort operations, restaurant operations, and other hospitality businesses. They ensure a pleasant experience for guests while maintaining the smooth and efficient operation of the venue. A successful hospitality manager must possess a wide range of skills, from customer service to financial management to marketing.
Moreover, many hospitality management positions require international experience and offer overseas travel and work opportunities. Hospitality managers are in high demand, and those with the right qualifications can expect a career with high rewards.
Top Hospitality Management Courses & Certification List
- Hotel management: Hospitality and service
- Food & Beverage Management
- Hotel Management Fundamentals - Hotel Management Operations
- Management Foundations in the Hospitality Industry
- TripAdvisor Domination For Hospitality & Hotel Management
- International Hospitality & Healthcare Services Marketing
- Event Management in Tourism and Hospitality
- Human Capital Management in Hospitality
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1. Hotel management: Hospitality and service
The course focuses on communication skills, such as interacting with guests and colleagues and responding to their needs. Next, it describes hotel work, including its structure, departments, and staff requirements. After that, it will cover food and beverage - service, setting, and etiquette.
In this Hospitality course, you will learn the following:
- Improve your professional interaction skills.
- Speak the same language as hospitality professionals.
- Become more competitive and confident when getting a job.
- Understand the main aspects of work in the hotel sphere, and learn its specifics.
The course will help you to become familiar with the main aspects of working in the hotel sphere and its specifics; you will be able to speak the same language as hospitality professionals and be more confident when applying for jobs.
- Course rating: 4.5 out of 5.0 (131 Ratings total)
- Duration: 4h
- Certificate: Certificate of completion
2. Food & Beverage Management
This course will address two main objectives: First, we will provide managers and entrepreneurs in the food and beverage industry with contemporary challenges to address. Second, we will provide models and tools for designing and implementing strategies that satisfy customers and give you an edge over your competition.
Topics in this Hospitality course include:
- Products vs. Markets
- Tradition vs. Innovation
- Local vs. Global
- Small vs. Big
- Great Insights from the Field
Additionally, you will gain access to a documentary about the excellence of the Modena district, which was developed especially for this course to allow you to experience the territory firsthand, just as our on-campus students do.
- Course rating: 4.8 out of 5.0 (4,073 Ratings total)
- Duration: 13h
- Certificate: Certificate of completion
3. Hotel Management Fundamentals - Hotel Management Operations
Having a complete understanding of the hotel's organizational structure is extremely useful to you. Therefore, if you are interested in hotel management operations and are looking to start your first hotel job, this course is for you
In this Hospitality course, you will learn the following:
- Hotel Management Structure
- Departmental Operations
- Professional Hotel Terminology
- Secrets of Career Success
You will learn about every hotel department by understanding its functions, systems, reports, relationships, and professional terminology through the unique delivery style. The course will also help you learn how to become a manager, pick the right hotel department, and understand the basic concepts of hospitality management.
- Course rating: 4.5 out of 5.0 (441 Ratings total)
- Duration: 1h
- Certificate: Certificate of completion
4. Management Foundations in the Hospitality Industry
This course will introduce you to motivation, leadership, communication, decision-making, and leading people through human resources management (HR), ethics, social responsibility, and consumer experiences within the hospitality industry by examining service-driven management principles.
This Hospitality course includes 4 modules:
- Introduction to HR, Job Analysis, and Design
- Planning, Recruiting, and Talent Selection
- Orientation, Socialization, and Culture
- Training and Development
After completing this course, you will be able to understand how HR departments analyze resource allocation for jobs and understand the factors influencing job design, and how HR departments determine the most effective recruitment methods.
- Duration: 7h
5. TripAdvisor Domination For Hospitality & Hotel Management
This course helps hotels, resorts, and other hospitality businesses manage and improve their online reputations, dominate TripAdvisor rankings, and implement effective Hotel Management strategies.
In this Hospitality course, you will:
- Have a powerful Tripadvisor account setup for your Hospitality Business.
- Evaluate and improve your Hospitality Business.
- Collect more positive Reviews and improve your TripAdvisor Ranking.
- Improve your customer's Experience and Hospitality Management.
- Convert your new customers to long-term loyal paying customers who love your business.
- Attract new customers with our proven System.
- Professional Hospitality Management.
The skills and tools you learn in this course will help you improve your TripAdvisor ranking. It will help you boost your bookings and profits quickly with little changes and professional knowledge, making it easy to implement.
- Course rating: 4.9 out of 5.0 (260 Ratings total)
- Duration: 3h
- Certificate: Certificate of completion
6. International Hospitality & Healthcare Services Marketing
The course aims to assist students interested in career advancement opportunities in these industries or who wish to learn more about how to manage these industries creatively and enlightened.
Topics in this Hospitality course include:
- What is unique about managing a service business?
- How to successfully market a hospitality business?
- How to successfully market a healthcare business?
Upon completion, you will identify the unique characteristics of service businesses and develop management strategies for managing customers to achieve desired business outcomes, manage customer expectations and perceptions better, and intangible market products more effectively.
- Course rating: 4.7 out of 5.0 (458 Ratings total)
- Duration: 5h
- Certificate: Certificate of completion
7. Event Management in Tourism and Hospitality
This four-week course will provide you with all the tools you need to prepare, organize, and execute events that take you into the dynamic and varied world of event organization. You will learn how to handle event budgets, suppliers, PR, and manage different events.
Topics you will learn:
- Roles of the organizer
- Target audiences
- Client meetings
- Planning
- Budget
- Catering
- Communication. Press. Publicity.
With this course, you will acquire the skills you need for every step of the event management process, from client meetings to budgets to supplier coordination. The class will also teach you how to design an event control board, an important tool for managing all your event's information and ensuring your results.
- Course rating: 384 total enrollments
- Duration: 3h/week
- Certificate: Certificate of completion
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8. Human Capital Management in Hospitality
In this four-week course, you will learn about the importance of human capital in the hospitality industry, from recruiting and training the perfect team to managing motivation and teamwork. The course will help you identify which aspects of human capital can give you a competitive edge and how to assess them.
- Analyze the factors that make human capital an advantage in your industry.
- Investigate how to plan the staff needs in different departments of a hotel company.
- Evaluate the functioning of highly competitive and motivated teams.
- Examine the changes in human capital management caused by digitalization and robotics.
- Practice describing and designing profiles in the context of a changing workforce.
Over the past few years, the hospitality industry has undergone significant changes due to the advent of digital tools. You will learn how to manage human capital in the digital age using digital tools and robotics and how to improve staff training and management.
- Duration: 3h/week
- Certificate: Certificate of completion
FutureLearn
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