60+ Top Free Certification Courses Online in 2024
LinkedIn Learning now provides access to a vast library of courses, many of which include certification options upon completion. While the platform primarily requires a subscription, LinkedIn Learning occasionally offers free access to select courses and provides a one-month free trial that allows new users to explore their comprehensive course offerings. These courses cover essential skills needed in today's job market such as Software Development, Sales, Project Management, and more. This is an excellent opportunity for professionals to enhance their skills and advance their careers by leveraging the extensive resources available through LinkedIn Learning.
Why are online certifications important?
Online certifications are important because they provide a flexible and accessible way to gain skills and knowledge that can enhance your career. They allow you to learn new technologies or concepts relevant to your field, often from anywhere in the world. This makes them a key tool for professional development, helping you stay competitive in a fast-paced job market. Additionally, earning certifications can demonstrate to employers your commitment to improving your skills and can make you a more attractive candidate for promotions or new job opportunities.
Benefits of Free Online Certifications:
Free online certifications offer several practical benefits:
- Cost Savings: They're free, so you don't have to spend money to learn new skills or improve existing ones.
- Flexibility: You can study on your own schedule, which is great for balancing learning with work or personal commitments.
- Career Enhancement: Adding certifications to your resume can make you more attractive to employers and may help you advance in your career.
- Wide Access: These courses often come from top providers, giving you access to quality education no matter where you are.
- Skill Development: They enable you to acquire or refine skills that are in demand in today’s job market.
These benefits make free online certifications a valuable resource for both personal growth and professional advancement.
Free Online Certification Courses
- Free Programming Certification
- Free Sales Representative Certification
- Free Project Manager Certification
- Free Customer Service Specialist Certification
- Free Digital Marketing Certification
- Free Data Analyst Certification
- Free Financial Analyst Certification
- Free Graphic Designer Certification
How to Get a Certificate:
- In each course, see the 'certificates' option, and click on 'show all' next to it.
- If the course is incomplete then, the download button is disabled. You must have to complete all course content to earn your certificate
- After you complete the course the certificate will appear automatically. You can 'download' it
Free Programming Certifications Courses
1. Programming Foundations: Fundamentals
Prepare to learn the fundamental concepts, practices, and terminology of programming in this introductory course by Annyce Davis (Engineering Leader, International Conference Speaker, and Author).
The course includes:
- Programming Basics
- Programming Syntax
- Variables and Data Types
- Conditional Code
- Modular Code
In this free certification course, you will learn the following objectives:
- Writing source code
- Basic statements and expressions
- Working with numbers and strings
- Writing conditional code
- Increasing your efficiency with functions
- Working with comments
- Making decisions in code
- Troubleshooting errors
- Learning about other languages
This course uses Python to explore the core concepts and structure of programming languages and helps you grasp what’s going on under the hood. After going over basic statements and expressions in Python, the course explores strings, variables, and conditional code—which are common topics in all programming languages.
You will also learn how to work with different kinds of data and troubleshoot a variety of errors. Along the way, the course compares how code is written in several different languages and provides guidance on the criteria to use when choosing a programming language.
Upon wrapping up this course, you will have the knowledge you need to continue your coding journey in whichever language piques your interest.
You can take the Programming Foundations: Fundamentals Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 2h 12m
- Certificate: Upon completion
2. Programming Foundations: Databases Online Class
Learn the fundamentals of database programming from Scott Simpson (Creating Technology Courses as a Senior Staff Author at LinkedIn). Find out how to build a database, define relationships, and write queries.
The programming course includes:
- Database Foundations
- Tables
- Relationships
- Database Optimization
- Querying a Database
- Querying a Database
This course provides the foundation you need to get started in database programming. Explore the terminology: normal forms, ACID and CRUD, referential integrity, transactions, records, and tables.
You will learn what role keys and unique values play in a relational model. Discover how to design the best system to contain your data, starting with the tables and relationships at the core of your database.
Finally, you will find out how to write queries to extract the data you need, and how to juggle the different demands of storage, access, performance, and security.
You can take the Programming Foundations: Databases Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 1h 26m
- Certificate: Upon completion
3. Succeeding in Web Development: Full Stack and Front End
Do you want to become a web developer? Learn about the skills and tools you need to get a job as a front-end, back-end, or full-stack web developer from Ray Villalobos (Senior Staff Instructor at LinkedIn Learning).
In this web development course you will learn:
- Understand the various aspects of web development including front-end, back-end, and full-stack roles.
- Gain insights into the essential technologies that form the foundation of web development.
- Explore different career options within the web development field.
- Receive guidance on mastering key technologies and applying them effectively in projects.
- Tips on finding training opportunities, getting hired, and maximizing earning potential in web development.
This course provides a map of the core technologies and advice about mastering them, complemented with the details you need to connect them to jobs. It also provides tips on finding training, getting hired, and maximizing your earning potential in this lucrative and exciting field.
The course curriculum includes:
- A Developer's Life
- Core Technologies
- Core Concepts
- Supporting Technologies
- Education
- Getting a job
You can take the Succeeding in Web Development: Full Stack and Front End Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 1h 3m
- Certificate: Upon completion
4. HTML Essential Training
Learn HTML, the programming language that powers the web by Jen Simmons (Designer and Developer Advocate).
This HTML course curriculum includes:
- HTML
- Formatting Text
- Understanding the Power of HTML
- Linking and Navigation
- Images and Graphics
- Media
- More Ways to Identify Content
- Putting It All Together
- Forms and Interactive Elements
- Structuring Tabular Data
Learn how to craft excellent HTML with the pieces that HTML itself has to offer. The course highlights all of the fundamental concepts you need to use HTML thoughtfully. It focuses on semantic markup: tagging content as what it is, and not just for formatting, convention, or convenience.
This has a far-reaching impact on those who consume the web differently; it ensures that when a screen reader or a system (like a search engine) consumes a page, it knows exactly what it contains and how to categorize that information.
You can take the HTML Essential Training Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 2h 45m
- Certificate: Upon completion
5. Getting Started as a Customer Support Specialist
Get the skills you need to become a great customer service specialist with LinkedIn.
In this course, you will learn how to:
- build key listening skills so your customers feel heard.
- develop your customer service problem-solving skills.
- de-escalate challenging situations.
The course includes:
- Customer Service Foundations
- Customer Service: Problem Solving and Troubleshooting
- Building Rapport with Customers
- Customer Service: Call Control Strategies
- Customer Service: Handling Abusive Customers
- Creating Positive Conversations with Challenging Customers
- De-Escalating Intense Situations
- Customer Service: Serving Customers Through Chat and Text
Here, you will discover how to provide great customer service and make your customers feel heard. Develop and sustain great relationships, even when customers get abusive or unruly. You will learn skills to listen to customer needs, build rapport with those you're helping, and turn challenging customers into true allies.
You can take Become a Customer Service Specialist Certificate Course on LinkedIn.
- Duration: 4h 23m
- Certificate: Upon completion
6. JavaScript Essential Training Online Class
Get hands-on experience scripting in JavaScript by Morten Rand-Hendriksen (Senior Staff Instructor, Speaker, Web Designer, and Software Developer). Learn how to work with objects, variables, data types, conditionals, functions, loops, closures, the DOM, ES6, and more.
The course includes:
- JavaScript: An Introduction
- The Basics
- Working with data
- Functions and Objects
- JavaScript and the DOM, Part 1: Changing DOM Elements
- Project: Create an Analog Clock
- JavaScript and the DOM, Part 2: Events
- Project: Typing Speed Tester
- Loops
- Project: Automated Responsive Images Markup
- Troubleshooting, Validating, and Minifying JavaScript
This course helps you build your understanding of JavaScript piece by piece, from core principles like variables, data types, conditionals, and functions through advanced topics including loops, closures, and DOM scripting. Along the way, you will also be introduced to some ES6 and the basics of JavaScript libraries.
You can take the JavaScript Essential Training Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 5h 40m
- Certificate: Upon completion
7. Learning Python Online Class
Get started with Python, the popular and highly readable object-oriented language by Joe Marini (Technology Industry Veteran).
The course curriculum includes:
- Installing Python
- Choosing an editor or IDE
- Working with variables and expressions
- Writing loops
- Using the date, time, and datetime classes
- Reading and writing files
- Fetching internet data
- Parsing and processing HTML
This Python course provides an overview of the installation process, basic Python syntax, and an example of how to construct and run a simple Python program. Learn to work with dates and times, read and write files, and retrieve and parse HTML, JSON, and XML data from the web.
You can take the Learning Python Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 3h 5m
- Certificate: Upon completion
8. Learning SQL Programming Online Class
Learn the basics of SQL, the programming language for retrieving and editing data from databases such as SQL Server, MySQL, MariaDB, and PostgreSQL by Scott Simpson (Creating Technology Courses as a Senior Staff Author at LinkedIn).
The course includes:
- Asking for Data from a Database
- Asking for Data from Two or More Tables
- Data Types, Math, and Helpful Functions
- Adding or Modifying Data
This course provides an introduction to this core programming language. Learn how to request data from a server, limit and sort the responses, aggregate data from multiple tables with joins, and edit and delete data. It also shows how to perform simple math operations and transform data into different formats.
You can take the Learning SQL Programming Online Class Certificate Course on LinkedIn. Also, Continuing Education Units are available for this SQL certification.
- Course rating: 4.8 out of 5.0
- Duration: 1h 48m
- Certificate: Upon completion
Free Sales Representative Certification Courses
9. Prepare Yourself for a Career in Sales Online Class
Prepare for a successful career in sales and learn how to develop yourself professionally and build more effective relationships with your teammates and customers with Dean Karrel, an expert in executive coaching, career mentoring, and sales training.
The course includes:
- Starting a Sales Career
- Developing Yourself
- Practical Skills
- Building Relationships
- Ongoing Development
This sales course provides advice for developing yourself professionally and building more effective relationships with both your teammates and your customers. You will get tips for keeping things simple, focusing on the positive, recognizing the accomplishments of other members of your team, and keeping your ego in check.
The course also details how to reliably leave a positive first impression, including how to deliver a proper greeting. Plus, it emphasizes remembering people's names and following through on a commitment. No matter what sales techniques or strategies you end up using to achieve your goals, these skills are the foundation of a long and successful career in sales.
You can take the Prepare Yourself for a Career in Sales Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 55m
- Certificate: Upon completion
10. Sales Foundations Online Class
Find out what makes salespeople effective, and learn specific strategies for prospecting and product positioning and developing a sales process with Jeff Bloomfield (Sales and Leadership Coach).
The sales class includes:
- Understanding Sales
- The Customer Comes First
- The Power of Your Solution
- The Power of Your Process
The course explains why and how the best salespeople learn how to see through the eyes of their customers. It outlines strategies to help you connect with and understand your customers' needs, and position your product or service as the solution to their problem. It also provides a step-by-step how-to guide to creating your own sales process or identifying gaps in your existing one.
You can take the Sales Foundations Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.7 out of 5.0
- Duration: 58m
- Certificate: Upon completion
11. Asking Great Sales Questions Online Class
Learn how to ask sales questions that lead to high-quality interactions with customers and clients under the leadership of Jeff Bloomfield (Sales and Leadership Coach).
The sales course includes:
- Know Before You Go
- Questions That Create Connection
- Questions That Drive Credibility
- Questions That Create Urgency
- Questions That Confirm Value Clarity
This sales course provides an alternative that puts the focus back on customers and clients. It helps you gain insight into your customer’s business problems and objectives, and use those insights to guide your sales questions.
By asking the right questions, you can create connection, drive credibility, create urgency, and confirm value clarity—validating the business impact of your solution. Plus, get advice on digging deeper and continuing the conversation—for more successful sales interactions and longer-lasting relationships.
You can take the Asking Great Sales Questions Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.7 out of 5.0
- Duration: 50m
- Certificate: Upon completion
12. Soft Skills for Sales Professionals Online Class
Learn how to build your soft sales skills to better connect with—and ultimately sell to—your customers with Meridith Powell (Author, Keynote Speaker, Business Strategist).
The course includes:
- What are soft skills?
- Why soft skills matter in sales
- Connecting with your customer
- Developing your emotional intelligence for sales
- Collaborating effectively with your team
- Being confident in your sales decisions
- Building your empathy muscle in sales
- Integrating soft sales skills with hard sales skills
- Leveraging storytelling in sales
This sales course covers soft skills in depth, sharing strategies that can help you bolster your emotional intelligence and communicate more effectively with prospects. It begins by explaining why soft skills are crucial to sales success.
Then, it dives into some of the most essential soft sales skills, including building connections, listening, and selling with greater emotional intelligence. The course also uses real-world scenarios that help illustrate soft skills in action throughout.
You can take the Soft Skills for Sales Professionals Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 44m
- Certificate: Upon completion
13. Sales: Handling Objections Online Class
Learn how to confidently handle objections that can crop up throughout the sales process. Discover how to ask the right questions and deal with buyers who are resistant to change.
The sales course includes:
- Selling and the Sales Process
- The Big Five
- What Else Can We Do?
The course digs into some of the most common objections that crop up throughout the sales process, explains how to prepare for them, and shares strategies for responding.
Get a better understanding of the buyer and seller relationship, discover how to respond to buyers who object to the price of your service or product, learn what to say to a buyer who simply insists that "they'll get back to you," and more.
Upon completing this course, you will be better equipped to tackle this critical aspect of the sales process.
You can take the Sales: Handling Objections Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 38m
- Certificate: Upon completion
14. Sales Negotiation Online Class
Best-selling author and sales coach Lisa Earle McLeod (Keynote Speaker, Author, Consultant) explains what makes sales negotiations different and how to negotiate deals that stick.
The course includes:
- Identifying the focus of your opening questions.
- Listing the three types of negotiators.
- Naming three circumstances in which you should not negotiate.
- Recalling how to tell the difference between a negotiator and a buyer.
- Recognizing techniques that can help diffuse anger.
- Determining the best approach when a customer knows all of your product offerings.
In this sales course, you will learn how to negotiate with the best interests of their organization and their customers at heart, by uncovering their own noble purpose.
The course reveals the surprising truth behind why compromise doesn't work; instead, it explains how to ask questions that reveal information about the buyer—and help you decide when you can negotiate and when you can't.
The course also identifies common negotiation traps and ways to negotiate that don't just close the sale today, but build longer-term relationships for tomorrow.
You can take the Sales Negotiation Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 58m
- Certificate: Upon completion
15. Sales: Closing Strategies Online Class
Get tips to recognize buying signals and close more sales with Dean Karrel (Expert in Executive Coaching, Career Mentoring, and Sales Training).
The course includes:
- Selling and the Sales Process
- Presenting and Closing
- What Else Can We Do?
This sales course will provide tips and techniques to help you develop your successful closing strategy. Learn how to nurture the relationship with your buyer, overcome obstacles, recognize buying signals, and ask for the business.
Plus, find out how to improve your close rate throughout the sales pipeline by expanding what it means to sell.
You can take the Sales: Closing Strategies Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 38m
- Certificate: Upon completion
16. Selling with Stories, Part 2: Stories Great Sales People Tell Online Class
Discover how to leverage storytelling throughout the sales process with Paul A. Smith. Learn the 25 most essential types of sales stories to earn buyer trust and make the sale.
The course includes:
- Introducing yourself to the buyer
- Preparing for the sales call
- Building rapport
- Telling your story
- Making the main sales pitch
- Handling objectives
- Closing the sale
- Managing customer relationships
Here, you can learn how to leverage the power of storytelling throughout the sales process. This course covers the 25 most essential types of sales stories and shares formulas for developing your specific narratives. Learn the stories you should tell from introduction to pitch to close, to capture buyer interest and build loyalty that lasts for the long term.
You can take Selling with Stories, Part 2: Stories Great Sales People Tell Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 1h 29m
- Certificate: Upon completion
Free Project Manager Certification Courses
17. Project Management Foundations Online Class [Free Certification]
Explore the basics of project management, from building a project plan to managing progress with Bonnie Biafore (PMP, Trainer, Best-Selling Author).
In this free certification course, you will learn how to:
- Identify the definition of project management.
- Explore the similarities and differences between traditional and agile project management.
- Explore the fundamentals of analyzing project stakeholders.
- Examine the best ways to identify a project goal and objectives.
- Examine strategies to gather requirements.
- Identify the fundamentals of developing a project budget.
- Distinguish the best ways to craft a quality plan.
- Discover the best steps to take when determining the processes for procuring resources.
- Explore the fundamentals of developing a project schedule.
- Examine approaches for monitoring and controlling progress and performance.
The course includes:
- Get to Know Project Management
- First Things First
- Develop a Project Plan
- Build a Project Schedule
- An Overview of Agile Project Management
- While You Run the Project
- Work with Teams
- Monitor and Control Progress and Performance
- Close a Project
This PMP course explains the fundamentals of project management, from establishing project goals and objectives and building a project plan to managing resources and work, meeting deadlines, and closing the project.
Along the way, it provides tips for communicating, holding meetings, keeping a project on track, and gaining customer acceptance. This course provides exercises for most videos based on a healthcare/IT case study project.
You can take the Project Management Foundations Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.8 out of 5.0
- Duration: 3h 32m
- Certificate: Upon completion
18. Project Management Foundations: Ethics Online Class [Free Certification]
Ethics are integral to project participation and success. Learn how to recognize and apply appropriate ethical standards to your project management process with Bob McGannon (PMP and PRINCE2 Certified Consultant, Author, and Speaker).
In this free certification course, you will learn how to:
- describe three ethical values used in project management.
- identify three strategies for showing regard for time and brainpower when communicating.
- explain the consequences of violating a mandatory ethical standard put forth by PMI.
- summarize the characteristics of PMI’s aspirational standards.
- determine whether a situation provides evidence for an aspirational standard.
- recognize three common challenges present during projection initiation and planning.
The course includes:
- Ethical Project Values
- Categories of Ethical Standards
- Ethics in Project Activities
- An Ethical Decision-Making Framework
This PMP certification examines the core values of ethical projects and the different ethical standards that can be applied to project management. It also shows how to develop and apply a framework for ethical decision-making that balances your organization’s unique cultural expectations with your standards.
You can take the Project Management Foundations: Ethics Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 1h 4m
- Certificate: Upon completion
19. Project Management Foundations: Requirements Online Class [Free Certification]
Learn an easy 10-step process to manage the requirements for any project.
In this free certification course, you will learn how to:
- describe how to appropriately manage requirements.
- differentiate between plans intended to draw requirements from stakeholders and keep stakeholders engaged.
- define terms used in stakeholder analysis.
- identify the 10 attributes of project requirements.
- Review the appropriate methods for determining project requirements and priorities.
The course includes:
- Using the Requirements Management Process
- Identify standards
- Prepare the elicitation plan
- Identify the stakeholders
- Gather project requirements
- Analyze requirements
- Prioritize project requirements
- Create use cases
- Document project requirements
- Approve project requirements
- Manage change requirements
This PMP certification introduces an easy, 10-step process to manage the requirements for any project. Find out how to determine applicable standards, identify your stakeholders, gather and analyze requirements, prioritize them, and document your findings. It also explains how to solicit approval for project requirements and manage ongoing change requests.
You can take the Project Management Foundations: Requirements Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 27m
- Certificate: Upon completion
20. Project Management Foundations: Schedules Online Class [Free Certification]
Learn how to proactively manage project schedules with Bonnie Biafore (PMP Trainer). Get project management tips to resolve schedule conflicts, shorten timeframes, and reduce costs.
The free certification includes:
- Developing a schedule management plan
- Identifying project activities
- Adding milestones
- Organizing work
- Estimating duration and work
- Handling lag in dependencies
- Defining resources
- Assigning resources to activities
- Working with part-time and remote workers
- Fine-tuning assignments
- Optimizing schedules
- Managing and changing schedules
This PMP course teaches you how to proactively manage project schedules. Learn how to develop a plan for schedule management; identify activities and milestones; estimate costs; allocate and negotiate for resources; and manage the schedule over time.
It also introduces techniques to uncover and resolve schedule conflicts, shorten timeframes, and reduce costs. By the end of the course, you will have learned the skills you need to meet stakeholder expectations and adapt to changes as they arise over the life of the project.
You can take the Project Management Foundations: Schedules Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 2h 7m
- Certificate: Upon completion
21. Project Management Foundations: Budgets Online Class [Free Certification]
Learn how to manage your project's budget with Bob McGannon (PMP and PRINCE2 Certified Consultant, Author, and Speaker) —a foundational knowledge area from the Project Management Body of Knowledge (PMBOK®).
In this free certification course, you will learn how to:
- recall best practices for project budgeting and estimation.
- distinguish common estimation approaches used to build project budgets, and understand when to use them.
- identify best practices for budget expectation management, while utilizing sound budget refinement techniques.
- describe and explore agile project budgeting techniques.
- review various approaches for correcting project budget overruns.
- review sound budget reporting approaches, including how they can be used to report project status.
- recognize the issues and changes that can put a project budget in jeopardy.
The course includes:
- Budgeting Fundamentals
- Building the Budget
- Managing the Budget
- Budget Management Pro Tips
This PMP certification shows you how to manage your project's budget. Explore fundamentals such as the work breakdown structure, costing standards, and capital vs. operating costs. Then learn how to build, manage, and monitor a project budget. Plus, get practical tips on recovering from overruns and dealing with scope changes.
You can take the Project Management Foundations: Budgets Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 56m
- Certificate: Upon completion
22. Project Management Foundations: Teams Online Class [Free Certification]
Explore tools leaders can use to assess team members' character traits and manage teams' development with Daniel Stanton (Expert in Supply Chain Strategy and Project Management).
In this free certification course, you will learn how to:
- examine the Myers-Briggs type indicator.
- explore the use of the Tate work styles assessment.
- identify the elements of emotional intelligence.
- explore applications of the situational leadership model to address employee needs.
- examine how the Lencioni model applies to dysfunctional teams.
This course discusses the value of learning about team members and explains several assessments that can assist with identifying personality types, emotional intelligence, strengths, and work styles. It also shares ways project managers can use these tools to relate to colleagues and create an environment in which everyone can succeed.
You can take the Project Management Foundations: Teams Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 26m
- Certificate: Upon completion
23. Microsoft Project 2019 and Project Online Desktop Essential Training Online Class
Learn how to master Microsoft Project, the world's leading project management software with Bonnie Biafore.
In this PMP course, you will learn how to:
- identify the essential features within Microsoft Project.
- use efficient methods to set up Project files.
- identify features within Microsoft Project.
- produce and modify tasks for a project task list.
- describe methods for linking project tasks to initiate a schedule.
- manipulate views to display project information.
- distinguish Microsoft Project resource types and fields.
- identify methods for fine-tuning a project schedule.
- Demonstrate steps to update and track project progress.
- analyze project performance using Microsoft Project features.
The course includes:
- Get to Know Project
- Set Up Project Files
- Creating Tasks
- Linking and Timing tasks
- Creating Resources
- Assigning Tasks to Resources
- Working with Views
- Fine-tuning the Project Schedule
- Tracking and Managing a Project
- Viewing and Reporting Project Information
- Sharing Projects
Initially, you will learn how to set up a project and components such as work tasks, summary tasks, milestones, recurring tasks, and different types of resources. Next, it shows how to link and time tasks, assign resources to tasks to build a realistic project schedule and use views to get an accurate window into project status.
The course also explains how to use Project to help evaluate your schedule and resource workloads to make sure you're bringing a project in on time and within budget. Plus, learn how to create and run reports and share project information with others.
You can take Microsoft Project 2019 and Project Online Desktop Essential Training Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.7 out of 5.0
- Duration: 5h 21m
- Certificate: Upon completion
Free Customer Service Specialist Certifications Courses
24. Customer Service Foundations Online Class [Free Certification]
Make your customers feel valued with Bonnie Biafore. Learn practical techniques for delivering outstanding customer service and increasing customer loyalty.
In this free certification course, you will:
- explore how you can use customer surveys to build rapport.
- learn three ways you can use active listening to serve your customers more effectively.
- identify the different types of needs that must be addressed to solve problems.
- explain the benefits of taking ownership of a problem.
- define “preemptive acknowledgment” and recognize its impact on customer service.
- list three types of attitude anchors and explain their differences.
The course includes:
- Outstanding Customer Service
- Build Rapport
- Exceed Expectations
- Solve Problems
This course teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers.
It also shares ways to find out what your customers think about your service and use their feedback to improve.
You can take the Customer Service Foundations Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 2h 7m
- Certificate: Upon completion
25. Customer Service: Problem Solving and Troubleshooting Online Class
Learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications with Noah Fleming (Author, Speaker, President of Fleming Consulting & Co).
In this customer service course, you will:
- identify the first step to take with an invalid complaint.
- recognize the importance of always listening to the customer.
- learn how to deal with a customer who is rude and makes you uncomfortable.
The course includes:
- A Two-Step Approach to Commonsense Customer Service for Most Situations
- Critical Customer Service Problem-Solving Skills
- Critical Troubleshooting Skills
- Final Thoughts
In this course, students will learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discover how to effectively deal with issues, while maintaining a positive relationship with your customers (and your own sanity).
Plus, learn how to identify and resolve larger systemic issues within your company.
You can take the Customer Service: Problem-Solving and Troubleshooting Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.8 out of 5.0
- Duration: 35m
- Certificate: Upon completion
26. Building Rapport with Customers Online Class
Forge a human connection with your customers with Myra Golden (Author, Trainer, Keynote Speaker). Learn how to establish rapport within the first few seconds of a customer service interaction.
In this customer service course, you will:
- learn how to build a rapport with customers by acknowledging concerns.
- explore the rapport-building technique of yielding to customers.
- break down how speaking in complete sentences during a customer service call helps to build rapport.
- examine the ways to build rapport through a customer chat interaction.
- identify the best ways to use rapport to disarm angry customers.
The course includes:
- Simple Ways to Build Rapport with Customers
- Techniques for Maintaining Rapport
- Building Rapport in Specific Situations
This course will teach you how to establish rapport within the first few seconds of a customer service interaction. It shares simple techniques that can help you kick off a conversation in a way that makes your customers feel respected, listened to, and at ease.
Learn how to keep the conversation flowing by yielding to customers and pacing their words and expressions. Plus, discover techniques that can help you build rapport in specific situations, including chat interactions, emails, and circumstances in which you need to deliver bad news.
You can take the Building Rapport with Customers Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 27m
- Certificate: Upon completion
27. Customer Service: Call Control Strategies Online Class
Get tips for communicating on the phone with upset customers with Myra Golden (Author, Trainer, Keynote Speaker). Discover time-saving call-control strategies to move customer issues to resolution.
The course includes:
- Reeling In Unruly Customers
- Call Control Strategies
- Proactive Conversation Management
This course explains the reasons customer calls get out of hand and introduces simple strategies to get you back in control. Learn how to use a limited response, take control with close-ended questions, assert your way out of a bad conversation, and practice proactive call management so customers feel heard.
You can take the Customer Service: Call Control Strategies Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 22m
- Certificate: Upon completion
28. Customer Service: Handling Abusive Customers Online Class
Learn strategies and techniques for handling abusive customers with customer service expert David Brownlee—the author of Rock Star Customer Service. Discover how to diffuse and refocus negative customer service interactions.
The course includes:
- Steps for Handling an Abusive Customer
- Assess the customer service interaction
- Reassure the customer
- Use empathy to show you care
- Change the customer focus
- Resolve the customer's issue
- Abort the interaction
- Follow up with the customer
- Examples of How to Handle an Abusive Customer
This customer service course will give you some actionable steps that can help you confidently handle abusive customers in a variety of contexts. Upon wrapping up this course, you will have the knowledge you need to formulate a plan of action and navigate difficult customer service interactions with poise and professionalism.
You can take the Customer Service: Handling Abusive Customers Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 36m
- Certificate: Upon completion
29. Creating Positive Conversations with Challenging Customers Online Class
Learn how to put a positive slant on a negative situation, and leave your customers feeling heard and valued with Myra Golden (Author, Trainer, Keynote Speaker).
The course includes:
- Working with Difficult Customers
- Positive Positioning Skills
- Positive Positioning in Action
This course shares approaches that can help you reframe such conversations, and use your words and actions to put a positive slant on an otherwise negative situation. Learn how to use empathy and pacing to foster a sense of connection with customers.
Discover the words and phrases to avoid in customer service, how to use partnership language to leave people feeling heard and satisfied, and how to properly apologize. Plus, learn how to approach real-world situations, such as billing issues.
You can take Creating Positive Conversations with Challenging Customers Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 30m
- Certificate: Upon completion
30. De-Escalating Intense Situations Online Class
Successfully defuse intense situations with angry customers with Myra Golden (Author, Trainer, Keynote Speaker). Learn practical approaches for managing a customer's frustration, as well as your own.
In this customer service course, you will:
- recognize examples of pushing when dealing with a customer.
- summarize the goal of reframing conversations.
- identify the benefits of using partnering language.
- determine the best response to a customer who asks to speak to a manager.
- identify statements that can be used to acknowledge a customer’s issue.
The course includes:
- Intense Customer Service Situations
- Pre-empt an Escalation
- Three-Step De-escalation
- Double Your Effectiveness De-escalating
- Common Customer Issues
This course shares strategies for defusing intense situations, providing practical approaches that can help you calm angry customers. It goes over what often causes situations to escalate and shares practical steps you can take to prevent an escalation.
Finally, the course also provides tips that can help you reframe conversations, manage expectations, handle customers who ask for your supervisor, and more.
You can take the De-Escalating Intense Situations Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 49m
- Certificate: Upon completion
31. Customer Service: Serving Customers Through Chat and Text Online Class
Provide top-notch customer service in the channels people love to use. Develop your chat and text writing skills to handle live, rapid-fire conversations with Leslie O'Flahavan (Online Writing Expert).
The course includes:
- Asking questions that solve problems
- Switching channels with ease
- Handling delays
- Managing your response length
- Blending templates and free text
- Writing in your company’s brand voice
- Pushing content that boosts sales
This course explains how to incorporate templates and empathy statements and add your authentic spin—all while maintaining your company’s brand. Learn all the writing skills you’ll need to provide top-notch live chat and text customer service.
You can take the Customer Service: Serving Customers Through Chat and Text Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 38m
- Certificate: Upon completion
Free Digital Marketing Certification Courses
32. Online Marketing Foundations
Learn today's online marketing techniques and find out how to build a successful online marketing campaign for all digital channels: search, video, social, email, and display. You will learn under Brad Batesole, Marketing Thought Leader, and Chief Learning Officer at Madecraft.
In this Digital Marketing certification, you will:
- learn the importance of the top three digital strategies for business, brand, and marketing.
- define vital online marketing terms.
- explore the components of the digital marketing landscape.
- identify the uses of a marketing funnel.
- discover the characteristics of an effective website.
- recognize the importance of choosing an effective domain name.
- determine the importance of choosing a responsive design.
- examine the fundamentals of a conversion funnel.
The course includes:
- Digital Marketing Strategy
- Exploring Digital Marketing
- Starting with Your Website
- Foundations of Analytics
- Search Engine Optimization
- Search and Display Marketing
- Social Media Marketing
- Video Marketing
- Email Marketing
- Content Marketing
- Mobile Marketing
- Expanding Your Digital Marketing Skills
- Influencer Marketing
Learn how to promote your business effectively online and develop a targeted online marketing strategy that engages potential customers throughout the digital landscape.
This course shows how to evaluate your website and identify conversion goals, measure and interpret website analytics, get the most out of SEO, and set up your first text and display ads.
See how to connect with communities on the leading social networks, learn best practices for developing and distributing video marketing content, and find out what makes an email marketing campaign successful.
This course also covers content marketing, mobile marketing, and influencer marketing, as well as recommendations for expanding your digital marketing skillset.
Upon completing this foundational digital marketing course, you'll be equipped with skills and strategies that can help you navigate today's online landscape and develop a smart plan of action.
You can take the Online Marketing Foundations Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 1h 35m
- Certificate: Upon completion
33. Google Analytics 4 (GA4) Essential Training
Find out how your website is performing using Google Analytics 4 with Corey Koberg (Certified AdWords Trainer, Cofounder of Cardinal Path).
The course includes:
- Google Analytics 4 (GA4) vs. Universal Analytics
- Set Up and Installation
- Google Analytics Fundamentals
- Intro to the User Interface and Reports
- Filtering and Segmenting Data
- Lifecycle Reports
- User Reports and Events
- Analysis Hub
- Configuration Basics
This Google Analytics certification explains how to use Google Analytics to measure traffic, conversions, ad performance, and ROI, and to identify how people use your website. Google product expert Corey Koberg covers the out-of-the-box functionality, from account creation to reporting fundamentals, and explains how to glean insights from the vast array of data available—from averages and segments to trends and context.
You can take the Google Analytics 4 (GA4) Essential Training Certification Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 1h 56m
- Certificate: Upon completion
34. SEO Foundations
Learn the strategy behind great SEO including keyword planning, link building, and SEO for e-commerce, and mobile audiences with David Booth, Consultant, Instructor, and Founding Partner of Cardinal Path.
The SEO course includes:
- Overview of SEO
- Keywords: The Foundation of SEO
- Content Optimization: How Search Engines and People View Web Pages
- Content Optimization: Technical SEO
- Long-Term Content Planning
- Link-Building Strategies
- Measuring SEO Effectiveness
- E-commerce: Local and Mobile SEO Considerations
Explore the basics of SEO, including how to read a results page and see how rankings affect businesses large and small.
Discover how to implement foundational optimization strategies and techniques, including how to conduct keyword research, build internal and external links, optimize your pages and content, measure your successes and progress, and plan for a long-term SEO strategy.
Additionally, learn specific SEO tips for e-commerce, local search, and mobile audiences to expand your reach.
You can take the SEO Foundations Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.8 out of 5.0
- Duration: 1h 32m
- Certificate: Upon completion
35. Content Marketing Foundations Online Class
Explore the extraordinary value of content marketing and how it can benefit a business if executed properly with Brian Honigman, Marketing Consultant and Professor of Marketing.
The course includes:
- What is content marketing?
- Creating a content strategy
- Selecting the right type of content
- Producing content
- Tips for Successful Storytelling
- Promoting owned and shared media
- Promoting with earned and paid media
- Innovating with content
- Conveying thought leadership with content
This content marketing course explains content marketing concepts and benefits and then explores a step-by-step approach for organizations of all sizes to succeed with this strategic marketing approach.
It covers how to create a content plan, choose content types, and develop an editorial calendar. Then, the course explores how to write, edit, and design content, as well as how to choose the right mix of content and curate it for maximum impact.
You can take the Content Marketing Foundations Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 53m
- Certificate: Upon completion
36. Social Media Marketing Foundations Online Class
Explore the basics of social media marketing with Brian Honigman, Marketing Consultant and Professor of Marketing. Learn how to leverage platforms like Facebook and Instagram to cultivate brand awareness, drive sales, and build customer loyalty.
The course includes:
- Developing a social media strategy
- Defining your audience
- Choosing the right channels
- Publishing best practices
- Building and maintaining a community
- Selling on social media
- Measuring activity
- Innovating with social media marketing
In this social media marketing course, you can learn the basics of social media marketing. It explains why investing in social media can benefit your business. The course then shows you how to define your audience and craft a social media strategy focused on your organization's goals.
It also teaches you how to communicate effectively on leading social networks such as Facebook, Instagram, and Snapchat; drive results with paid ads; and measure your success.
You can take the Social Media Marketing Foundations Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 1h 16m
- Certificate: Upon completion
37. Marketing on Instagram Online Class
Learn how to market your product or service on Instagram from Anson Alexander, YouTube Educator | Content Marketer | SEO Specialist | Author. Explore features and strategies that can help you boost your sales and online presence using the popular social platform.
The course includes:
- Get Started Marketing on Instagram
- Develop a Marketing Strategy for Instagram
- Implement Your Instagram Marketing Campaign
- Marketing with Instagram Stories
- Fine-Tune Your Instagram Content
- Additional Considerations for Marketing on Instagram
This Instagram marketing course demonstrates how to use built-in Instagram tools for businesses, brainstorm content ideas, and develop a posting schedule based on the activity of your target market.
It shares tips for creating engaging Instagram stories and reels, using hashtags and location tagging to aid discovery, and leveraging Instagram Insights to review statistics and metrics regarding your posts.
Plus, the course provides insider tips that can help you navigate the Instagram community like a pro, including how to deal with pesky bot accounts.
You can take the Marketing on Instagram Online Class Certificate Course on LinkedIn to learn Instagram marketing like a pro.
- Course rating: 4.8 out of 5.0
- Duration: 1h 39m
- Certificate: Upon completion
38. Email and Newsletter Marketing Foundations Online Class
Add email to your marketing mix. Get strategies, tips, and expert training to create email marketing campaigns that engage and convert.
In this course, you will:
- recognize the purpose of email marketing.
- recall the goal of a segmentation strategy.
- determine the appropriate strategy for testing emails on mobile and desktop devices.
- identify two metrics that can be used to understand which types of emails people interact with.
The course includes:
- Overview
- Basics
- Contacts and Lists
- An Effective Email Strategy
- Success with Analytics
In this E-mail marketing course, you can learn how to craft an email marketing campaign that works. Here, you will receive tips on building your email lists, choosing themes, creating effective messaging, building newsletters, and analyzing and optimizing your campaigns.
The course features MailChimp, but the strategies apply to any email marketing service provider. By the end, you'll have a new tool to drive traffic to your website, engage new audiences, and grow your business.
You can take the Email and Newsletter Marketing Foundations Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 43m
- Certificate: Upon completion
39. Google Ads (AdWords) Essential Training
Understand the power of Google Ads (AdWords) with Brad Batesole, Marketing Thought Leader, and Chief Learning Officer at Madecraft.
The Google Ads course includes:
- Defining your customers and your marketing goals
- Setting up a Google Ads account
- Researching keywords
- Targeting with keywords
- Creating a campaign
- Adjusting your bid
- Creating an advertisement
- Writing a text ad
- Running reports
- Connecting Google Analytics
- Optimizing a campaign
- Using ad extensions
Learn the foundations of pay-per-click (PPC) advertising with Google Ads (formerly known as AdWords) the industry-leading PPC platform.
First, explore how Google Ads works and how it fits with what your business—and your customers—need. Then, learn how to set up a new Google Ads account and start researching your keywords: the foundation of all great advertisements.
After, the course demonstrates how to set up a new campaign and write your first ad. It shows you how to use Google Ads reporting and Google Analytics to monitor your campaign's performance.
The course also shows how to optimize ads to get more clicks, conversions, and ultimately more return on your investment (ROI). Finally, go beyond the basics with ad extensions—a feature that can increase your click-through rate by several percentage points.
You can take the Google Ads (AdWords) Essential Training (2019) Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 2h 47m
- Certificate: Upon completion
Free Data Analyst Certification Courses
40. Data Literacy: Exploring and Describing Data Online Class
Learn how anyone, in any industry, can speak the language of data analysis. Find out how to prepare data, explore it visually, and describe it using statistical methods with Barton Poulson (Professor, Designer, Data Analytics Expert).
The course includes:
- The ROI of data fluency
- Data ethics
- Preparing data
- Assessing the quality of data
- Visualizing data with bar, pie, and line charts
- Describing variability with the variance and standard deviation
- Describing associations with correlations
This Data analyst course focuses on the fundamentals of data fluency, or the ability to work with data to extract insights and determine your next steps. It shows how exploring data with graphs and describing data with statistics can help you reach your goals and make better decisions.
Instead of focusing on particular tools, the course concentrates on general procedures that can help you solve specific problems. Find out how to prepare data, explore it visually, and use statistical methods to describe it.
You can take the Data Literacy: Exploring and Describing Data Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 5h 14m
- Certificate: Upon completion
41. Excel Statistics Essential Training: 1 Online Class
Learn statistics with Dr. Joseph Schmuller as he uses Microsoft Excel to teach the fundamentals of descriptive and inferential statistics.
In this Excel course, you will:
- learn how to calculate simple probability.
- review the Excel statistical formulas for finding mean, median, and mode.
- differentiate statistical nomenclature when calculating variance.
- identify components when graphing frequency polygons.
- learn how t-distributions operate.
- describe the process of determining a chi-square.
The course includes:
- Excel Statistics Fundamentals
- Types of Data
- Probability
- Central Tendency
- Variability
- Distributions
- Normal Distributions
- Sampling Distributions
- Estimation
- Hypothesis Testing
- Testing Hypotheses about a Mean
- Testing Hypotheses about a Variance
- Independent Samples Hypothesis Testing
- Matched Samples Hypothesis Testing
- Testing Hypotheses about Two Variances
- The Analysis of Variance
- After the Analysis of Variance
- Repeated Measures Analysis
- Hypothesis Testing with Two Factors
- Regression
- Correlation
This course teaches the fundamentals of descriptive and inferential statistics and shows you how to apply them in Microsoft Excel—an inexpensive and accessible application that offers an array of powerful statistical tools.
Using the built-in functions, and charts, along with the Analysis Toolpak add-on, the course explains how to organize and present data, understand sampling distributions, test hypotheses, and conclude.
It covers probabilities, averages, variability, distribution, estimation, variance, regression testing, and more. By the end of the course, you should be able to fully understand and apply basic statistical concepts to a wide variety of data.
You can take Excel Statistics Essential Training: 1 Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 3h 36m
- Certificate: Upon completion
42. Learning Excel: Data Analysis Online Class
Unlock the power of your organization's data. Learn how to perform data analysis in Microsoft Excel with Curt Frye, President of Technology and Society, Incorporated.
In this Excel course, you will learn how to:
- Distinguish between the mean, median, and mode.
- describe the relationship between variance and standard deviation.
- identify a non-directional hypothesis.
- point out the difference between COVARIANCE.P and COVARIANCE.S.
- analyze Bayes’ rule and understand the correlation.
The course includes:
- Foundational Concepts of Data Analysis
- Visualize Data
- Test a Hypothesis
- Utilize Data Distributions
- Measure Covariance and Correlation
- Perform Bayesian Analysis
The course starts with the foundational concepts, including basic calculations such as mean, median, and standard deviation, and provides an introduction to the central limit theorem.
It then shows you how to visualize data, relationships, and future results with Excel's histograms, graphs, and charts. It also covers testing hypotheses, modeling different data distributions, and calculating the covariance and correlation between data sets.
Finally, the course reviews the process of calculating Bayesian probabilities in Excel. Each chapter includes practical examples that show how to apply the techniques to real-world business problems.
You can take the Learning Excel: Data Analysis Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 3h 16m
- Certificate: Upon completion
43. Learning Data Visualization Online Class
Communicate complex ideas quickly and thoroughly with data visualization. Turn information into artwork and intrigue your audience with Bill Shander (Information Designer).
In this course, you will:
- learn the process by which individuals’ interests are incorporated into data visualizations.
- differentiate the use of the Ws in data visualization.
- techniques involved in defining your narrative when visualizing data.
- identify the factors that make data visualizations relatable to an audience’s interests and needs.
- review the appropriate use of charts in data visualizations.
- define the process involved in applying interactivity to data visualizations.
The course includes:
- Big Idea
- Information Hierarchy
- The Analog Process
- Storytelling
- Visual Display
- Interactivity
This course shows how to understand your data and your audience, craft the story you need to tell, and determine the best visual model and details to use for that story.
You can take the Learning Data Visualization Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 1h 51m
- Certificate: Upon completion
44. Power BI Essential Training
Get started with Power BI with Gini von Courter (Teaching computer classes on Microsoft Office for 20+ years). Learn how to use this powerful set of business analytics tools to create and share visualizations with others in your organization.
In this Power BI course you will learn the following:
- how to quickly glean insights from your data using Power BI.
- business analytics tools—which include the Power BI service, Power BI Desktop, and Power BI Mobile—can help you more effectively create and share impactful visualizations with others in your organization.
- the web-based Power BI service, explaining how to import data, create visualizations, and arrange those visualizations into reports
- and how to use the data modeling capabilities in Power BI Desktop.
The course includes:
- Get Started with Power BI
- Get Data
- Create a Report with Visualizations
- Modify and Print a Report
- Create a Dashboard
- Ask Questions About Your Data
- Share Data with Colleagues and Others
- Using Power BI Mobile Apps
- Using Power BI Desktop
This course begins by covering the web-based Power BI service, explaining how to import data, create visualizations, and arrange those visualizations into reports.
It discusses how to pin visualizations to dashboards for sharing, as well as how to ask questions about your data with Power BI Q&A. The course also provides coverage of Power BI Mobile and shows how to use the data modeling capabilities in Power BI Desktop.
You can take the Power BI Essential Training Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.7 out of 5.0
- Duration: 3h 49m
- Certificate: Upon completion
45. Tableau Essential Training Online Class
Learn what you need to know to analyze and display data using Tableau 2024. Discover how to leverage the software to make smarter, more data-driven decisions from Curt Frye, the President of Technology and Society, Incorporated.
In this Tableau course, you will:
- learn where a user would navigate to seek specific help in Tableau.
- determine the best approach for using Excel in Tableau.
- how to use the features and functions of Tableau when creating charts.
- learn how best to manage data in a worksheet or visualization.
- learn how to create a selection filter for certain values.
- learn how to manage data for different chart formats.
The course includes:
- Introducing Tableau
- Managing Data Sources and Visualizations
- Managing Tableau Worksheets and Workbooks
- Creating Custom Calculations and Fields
- Analyzing Data
- Sorting and Filtering Tableau Data
- Defining Groups and Sets
- Creating and Pivoting Crosstabs
- Creating Basic Visualizations
- Formatting Tableau Visualizations
- Annotating and Formatting Visualizations
- Mapping Geographic Data
- Creating Dashboards and Actions
Discover how to install Tableau, connect to data sources, and sort and filter your data. This course demonstrates how to create and manipulate data visualizations—including highlight tables, charts, scatter plots, histograms, maps, and dashboards—and shows how to share your visualizations.
Along the way, it highlights the new features packed into this edition of the software, including Viz Animations, which allows you to visually follow the movement of marks in data visualization to see and understand your changing data.
You can take the Tableau Essential Training Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 4h 42m
- Certificate: Upon completion
Free Financial Analyst Certification Courses
46. Strategic Planning Foundations Online Class
Learn how to conduct an effective strategic planning process that results in a clear, compelling strategic plan for your organization. Course Instructor is Mike Figliuolo, Founder and Managing Director of thoughtLEADERS, LLC.
In this financial analyst course, you will:
- learn the principles of strategic planning.
- identify forces used to assess the market.
- learn how to conduct a SWOT analysis.
- articulate how to establish guiding principles and set goals.
- learn what strategic filters are used for.
- learn the steps of a strategic planning process.
The course includes:
- Before You Begin Planning
- Defining the Strategic Environment
- Setting Your Strategic Direction
- Determining How You'll Compete
- Evaluating and Prioritizing Opportunities
- Assessing Your Initiative Portfolio
- Organizing for Success
This course shows you how to establish and articulate your organization's core competencies, vision, mission, and strategic filters. Using these criteria, it shows how to prioritize competing initiatives, how to allocate resources to best support those initiatives, and how all of these factors combine to create a compelling strategic plan.
You can take the Strategic Planning Foundations Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.7 out of 5.0
- Duration: 1h 22m
- Certificate: Upon completion
47. Financial Accounting Foundations Online Class
Learn the basics of financial accounting with finance professors Jim Stice (BYU) and Earl Kay Stice (BYU). Discover how to prepare, read, and analyze financial statements.
In this financial accounting course, you will:
- learn line items that appear on financial statements.
- differentiate between the three types of financial statements.
- interpret current accounting issues and trends.
- calculate the market capitalization of a company.
- identify the most important expense for a retail company.
- learn the use of common-size financial statements.
The course includes:
- Accounting Basics
- The Financial Statement
- The Mechanics of Accounting
- Current Issues in Financial Accounting
- Financial Statement Analysis
Get an overview of key financial statements, including the balance sheet and income statement, and the mechanics of accounting. Review some of the current issues and emerging trends facing financial accountants, such as revenue recognition and tax deferral.
Plus, learn how to read and analyze financial statements from publicly traded companies to ascertain company performance and value.
You can take the Financial Accounting Foundations Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.8 out of 5.0
- Duration: 1h 49m
- Certificate: Upon completion
48. Financial Modeling Foundations Online Class
Learn how to build financial models that can be used in corporate finance, investment banking, and firm valuation from Michael McDonald (Researcher and Professor of Finance at Fairfield University).
In this finance course, you will:
- learn financial modeling basics.
- review the three financial statements used in financial modeling.
- learn how to create corporate financing models.
- explore the valuation process in financial models.
- apply complex modeling features in Excel to a scenario.
- identify the key components in a buyout model.
The course includes:
- Financial Modeling Basics
- Corporate Financial Modeling: Three-Statement Financial Model
- Evaluating Corporate Financial Models: Three-Statement Model
- Investment Models: DCF Model
- Banking Models
- Buyout Models
- Financial Modeling Across Industries
- Building and Maintaining Models
Learn how to build financial models that can be used in corporate finance, investment banking, commercial banking, and portfolio management. The course covers financial statement models, investment banking models, M&A models, buyout models, and DCF models—all using Microsoft Excel.
You can take the Financial Modeling Foundations Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.6 out of 5.0
- Duration: 3h
- Certificate: Upon completion
49. Excel: Analyzing and Visualizing Cash Flows Online Class
Learn how to evaluate and visualize cash flows using Microsoft Excel with Curt Frye, President of Technology and Society, Incorporated.
In this Excel course, you will:
- calculate the effect of interest rates and inflation.
- find the arithmetic and geometric means of growth rates.
- calculate the future and present value of an investment.
- calculate loan payments for a fully amortized loan.
- calculate the effect of paying extra principal with each payment.
- find the number of periods required to meet an investment goal.
- Calculate net present value and internal rate of return.
- build a cash tracking worksheet.
- visualize cash flows using a waterfall chart.
The course includes:
- Introducing the Time Value of Money
- Calculating Net Present Value and Internal Rate of Return
- Tracking and Visualizing Cash Flows
The course demonstrates effective ways of evaluating and visualizing cash flows using Microsoft Excel. You will learn how to calculate the effect of interest rates and inflation, calculate the present value of an investment, and determine how much interest you can save by paying extra principal each month.
Plus, it explains how to calculate net present value and internal rate of return, and shows how to create a cash tracking worksheet, where you can keep a record of income, expenses, and your current cash balance.
You can take the Excel: Analyzing and Visualizing Cash Flows Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.7 out of 5.0
- Duration: 1h 16m
- Certificate: Upon completion
50. Excel: Tracking Data Easily and Efficiently Online Class
Learn how to build a super-charged Excel spreadsheet to easily track any kind of data -from sales activity and inventory levels to household spending. Course Instructor: Oz du Soleil (Excel MVP, Author, and Trainer).
The course includes:
- Planning your data tracker
- Adding calculations and graphics
- Protecting cells and sheets
- Hiding sheets
- Setting up alerts with conditional formatting
- Merging data
- Categorizing data
- Formatting your tracker
- Putting it all together
This Excel course shows how to create a basic spreadsheet and transform it into an effective tracking system for any kind of data that is regularly updated.
Learn spreadsheet basics, as well as more advanced techniques such as writing formulas that check that information is complete, protecting and hiding sheets, and creating alerts for deadlines and bad data.
You can take the Excel: Tracking Data Easily and Efficiently Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 3h 51m
- Certificate: Upon completion
51. Financial Modeling and Forecasting Financial Statements Online Class
Learn how to create forecasted financial statements for your company, including forecasted income statements, forecasted balance sheets, and forecasted statements of cash flow with Jim (BYU) and Kay Stice (BYU).
In this Financial modeling course, you will:
- learn the importance of financial statements.
- interpret the factors of a sales forecast.
- determine the types of impacts that cause financial statement numbers to change.
- differentiate the elements of a forecasted income statement.
- apply the accounting equation to reconciling a balance sheet.
- learn what is needed to deduce cash flow.
The course includes:
- Who Uses Forecasted Financial Statements?
- It All Starts with an Accurate Sales Forecast
- What Causes Financial Statement Numbers to Change?
- Constructing a Forecasted Income Statement
- Constructing a Forecasted Balance Sheet
- Constructing a Forecasted Statement of Cash Flows
This course explains how to create forecasted financial statements for your company. Learn how to use past data such as cost of goods sold, depreciation expenses, and levels of inventory, and understand what caused those numbers to fluctuate over time.
Then, you can learn how to use the information as the basis for forecasting, applying a simple but powerful equation: assets = liability + equity. You get hands-on practice building three different documents: a forecasted income statement, a forecasted balance sheet, and a forecasted statement of cash flow.
The course uses famous business cases—like Home Depot’s 1985 cash-flow crisis—to illustrate the importance of accurate financial forecasts and their impact on business decisions.
You can take the Financial Modeling and Forecasting Financial Statements Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.7 out of 5.0
- Duration: 1h 53m
- Certificate: Upon completion
52. Running a Profitable Business: Understanding Financial Ratios
Learn what Financial ratios such as ROA and ROI mean and how they can be used to identify financial trends or assess a company's financial status with finance professors Jim Stice (BYU) and Earl Kay Stice (BYU).
In this finance course, you will:
- learn the financial statement where you can find the source of financing for a company to buy assets.
- observe as the course names the category that liabilities must be paid from.
- learn what you want to see when you look at a company’s operating income percentage.
- list the steps to calculate accounts receivable turnover.
- identify the two components to use when calculating the current ratio.
- recall the pitfall you need to avoid when performing financial ratio analysis.
The course includes:
- What Is Financial Ratio Analysis?
- A Review of the Financial Statements
- The DuPont Framework
- Common-Size Financial Statements
- Profitability Ratios
- Efficiency Ratios
- Leverage Ratios
- Potential Pitfalls to Ratio Analysis
This course explains the financial ratios found on balance sheets, income statements, and cash-flow statements and provides examples from real-world companies such as Walmart, Nordstrom, and McDonald's. They help you understand how to use financial ratios to analyze or benchmark your company against other companies.
You can take the Running a Profitable Business: Understanding Financial Ratios Online Class Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.8 out of 5.0
- Duration: 1h 49m
- Certificate: Upon completion
53. Managerial Economics
Make more economically sound business decisions. Learn how to use managerial economics to strategize and solve business problems, from understanding demand and competition to pricing products.
Course Instructor: Stefan Michel (Professor at IMD, Author, International Marketing Consultant).
The course includes:
- What are customers buying? (demand theory)
- What should we produce? (production theory)
- Which costs do I need to worry about now? (cost theory)
- What market am I in? (competition theory)
- What should we charge for it? (pricing theory)
To understand what managerial economics looks like in practice, the course explains how Google's auction-based advertising system employs the principles of game theory and how understanding this can help decision-makers to outmaneuver their competitors.
You can take the Managerial Economics Certificate Course on LinkedIn. Continuing Education Units available!
- Course rating: 4.8 out of 5.0
- Duration: 1h 16m
- Certificate: Upon completion
Free Graphic Designer Certification Courses
54. What is Graphic Design? Online Class
Learn graphic design and how it is used to convey ideas and concepts and to enhance experiences. Discover the impact it has on the success of individuals and businesses with Sean Adams (Chair of Graphic Design at ArtCenter).
This free certification course includes:
- Graphic Design
Learn how design is used to convey ideas and concepts, and to enhance interactive experiences. Discover the impact that strong visual communication has on individuals, businesses, and the world. Then, get ready to explore courses that will help you build graphic design skills.
You can take What is Graphic Design? Online Class Certificate Course on LinkedIn.
- Course rating: 4.6 out of 5.0
- Duration: 3m
- Certificate: Upon completion
55. Graphic Design Careers: First Steps Online Class
Want to become a graphic designer? Discover the most crucial skills, tools, and techniques for graphic designers today, and where to find training to kick-start your career from Cara St. Hilaire, Content manager of graphic design and photography at LinkedIn Learning.
The course includes:
- Getting Started in Graphic Design
- The Essentials of Graphic Design
- Publishing
Learn about the importance of planning and sketching, and review resources that can help you tap into your inner creativity. Explore the building blocks of design—color, typography, and layout—and the main goals of projects like infographics and other common design jobs, so you step off on the right foot.
Then, find out how to get started with essential design software, including InDesign, Photoshop, and Illustrator. Finally, get tips on digital output options and how to leverage different ebook distribution options.
You can take Graphic Design Careers: First Steps Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 20m
- Certificate: Upon completion
56. Introduction to Graphic Design
Learn the concepts and software skills that you need to become a graphic designer from Tony Harmer, Educator, Illustrator, and Adobe Creative Suite Master.
The graphic design course includes:
- The creative process
- Layout and composition
- Grids
- Typography
- Color
- Transforming images and assets in Photoshop
- Drawing logos in Illustrator
- Designing graphics and documents in InDesign
This course covers the concepts and software that every designer needs to know and explains how they fit into a typical graphic design workflow
Learn how to use Illustrator to build a custom logo and introduce important vector-drawing techniques. Last, he visits InDesign for an overview of the document layout and print preparation processes.
By the end of the course, you'll have a better grasp of what graphic designers do and what you'll need to learn next. It's a great jumping-off point for any graphic design career.
You can take the Introduction to Graphic Design Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 52m
- Certificate: Upon completion
57. Graphic Design Foundations: Layout and Composition Online Class
Learn how to create stronger, clearer, more attention-grabbing designs by understanding the how, why, and when of layout and composition from Sean Adams (Chair of Graphic Design at ArtCenter).
The course includes:
- What makes a successful layout?
- Layout elements: shape, line, color, texture, type, and space
- Using balance and tension to create a dynamic layout
- Adding drama with contrast and scale
- Working with proportions: golden section, rule of thirds, etc.
- Creating the right grid for your design
- Choosing simplicity or excess
- Adding an element of surprise
- Making images and typography work together
This graphic design certification explains the elements, principles, and tools you will need to create a successful composition and layout. It explains the elements of layout (from shapes to space), how to use principles such as scale and hierarchy, and teaches how tools like grids, proportions, and color can lead to more compelling compositions.
You can take the Graphic Design Foundations: Layout and Composition Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 2h 3m
- Certificate: Upon completion
58. Graphic Design Foundations: Typography Online Class
Explore good typographic practices with Ina Saltz, Writer, Art Director, and Professor Emeritus at City College of New York. Learn how to select and use type to add impact, how type is measured, and how factors like spacing and alignment affect your design.
The course includes:
- What is typography?
- Differentiating type characteristics
- Using ornamental and decorative type
- Combining typefaces
- Using contrast and scale
- Kerning and kerning pairs
- Choosing the optimum line length
- Aligning and spacing characters, words, and paragraphs
- Understanding factors affecting legibility
- Working with three-dimensional type
- Putting type in motion
This graphic design certification explains good typographic practices so that you can develop an "eye" for type and understand how to use it effectively. It explains type classifications (serif vs. sans serif, display type vs. text type), how type is measured, sized, and organized, and how spacing and alignment affect your design.
The course also explains how to use kerning, tracking, leading, and line length, and covers the history and current trends in typography. It teaches the principles of legibility, readability, and compatibility, and how they should be considered when you're selecting and designing with type.
You can take the Graphic Design Foundations: Typography Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 3h 10m
- Certificate: Upon completion
59. Color for Design and Art Online Class
Learn about the practical application of color theory with Jim Krause: how to create color palettes, manipulate colors in Adobe tools like Photoshop and Illustrator, fix color problems, and more.
The course includes:
- Navigating the color wheel and color vocabulary
- Why a color's value is so important
- RGB vs. CMYK vs. spot
- Finding the perfect color
- Working with grays and browns
- Building a color palette
- Borrowing hues for palettes
- Establishing color hierarchies
- Fixing color problems
- Altering color in photos and illustrations
- Using texture with color
- Painting for learning and fun
This color theory course explains the essential components of color theory in simple language, showing how hues can be assembled into good-looking palettes and how you can use your design and illustration software to apply colors to logos, layouts, and illustrations.
The training provides clear advice on how to create color schemes based on current trends and the tastes of different target audiences. The course also shows how color can attract attention and affect mood and meaning.
You can take the Color for Design and Art Online Class Certificate Course on LinkedIn.
- Course rating: 4.8 out of 5.0
- Duration: 1h 45m
- Certificate: Upon completion
60. Photoshop 2020 Essential Training: The Basics
Learn the core features of Photoshop 2020 for photography and design with Julieanne Kost (Principal Evangelist at Adobe Systems).
The course includes:
- Opening and viewing files
- Customizing the interface
- Document size, bit depth, and color space
- Crop, transform, and warp
- Managing layers and masking
- Making detailed selections
- Editing and retouching
- Using adjustment layers
- Applying smart filters
- Working with type and layer effects
Learn how to open and navigate documents, customize the Photoshop interface, and start editing photos. Julieanne shows how to crop and transform images, make detailed selections, work with layers and masks, retouch photos, and use Smart Objects and adjustment layers to apply non-destructive modifications to your images.
You can take Photoshop 2020 Essential Training: The Basics Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 6h 18m
- Certificate: Upon completion
61. Creative Collaboration Online Class
Learn how to leverage the collective wisdom of your team from Denise Jacobs, Speaker, Author, and Creativity Evangelist. You will also learn fresh approaches to creative collaboration that help you create better together.
The course includes:
- Unblocking your creativity
- Experimenting and failing on purpose
- Sharing ideas
- Listening
- Remixing ideas
- Using improvements for collaboration
- Creating the right environment
This course gives a fresh approach to creative collaboration that makes the process productive and fun. Learn how to recognize and remove personal creative blocks, connect and communicate with others, combine ideas using play, and construct a collaborative environment to tap into a group’s creative brilliance.
With these techniques and exercises, you’ll be able to embrace and leverage a diverse range of ideas and create better together.
You can take the Creative Collaboration Online Class Certificate Course on LinkedIn.
- Course rating: 4.7 out of 5.0
- Duration: 1h 25m
- Certificate: Upon completion
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